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Sheraton Detroit Novi: Traveler Reviews

3.5 of 5
21111 Haggerty Road, Novi, MI 48375-5305
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Sheraton Detroit Novi
Ranked #9 of 15 hotels in Novi
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155 reviews from our community

Traveler rating
    49
    64
    29
    9
    4
See reviews for
Families
33
 
Couples
30
 
Solo
18
 
Business
55
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Comfortable but noisy”
3 of 5 stars Reviewed January 13, 2013

We stayed one night at this hotel while moving my daughter home from college. The location was great and it was easy to navigate from the hotel to her apartment. The hotel is a little worn and in need of some TLC, but it was clean and comfortable. Our only complaint was the level of noise you had from people walking down the halls to their rooms. We never heard any sounds from beside us or from above, but we could hear every conversation of anyone going up and down the hall all night long. We were unlucky in the fact that there were numerous high school hockey teams staying the night so we didn't get much sleep. Overall, I would recommend this hotel, just be very selective on the location of your room.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Top Contributor
63 reviews 63 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
18 helpful votes 18 helpful votes
“First Return Visit Since It Was A Hilton”
4 of 5 stars Reviewed December 27, 2012

Rooms are a bit tired although we were told refurbishment is in the plans. Hotel is considering adding suites which were told are not currently available. Rooms do seem to be a bit dark - they need more or brighter lamps. Club room service was very efficient as was front desk staff. Retaurant staff at breakfast were personable and efficient.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
33 helpful votes 33 helpful votes
“In need of refurbishement”
2 of 5 stars Reviewed December 17, 2012

Stayed on business for one night. Lobby is very nice, clean, and excellent customer service. Went I went to the room, I thought I just went back in time. Very gloomy, dark, and looked like hasnt been upgraded in over 15 years. Basic cleanliness, but its so old you just feel dirty. I would look to stay somewhere else until they upgrade the rooms.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ToddNewYork_NY about Sheraton Detroit Novi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
“Comfy beds, good hotel”
4 of 5 stars Reviewed December 10, 2012

We stayed her for a corporate function. The beds were very comfy and the staff very nice. Had breakfast in their restaurant. We had continental and it included all beverages, which made it an easy choice. Lots of fresh fruit, hot oatmeal, cold cereals, yogurt, toppings. It was very good. The coffee was excellent!
I liked the green option - you can choose not to get your room cleaned and they will give you a $5.00 voucher for their restaurant or store. They will still give you clean towels, if needed.
They also have a shuttle service that will drive you within a 2 mile radius for free. We took it out for dinner, with 6 of us it was $25. Great option!
The only thing I did not like was that there was no free wi-fi in the rooms. Come on, this doesn't cost the hotel anything and they should make it convenient for their guests. It is free in the lobby, but not rooms.
Slept great, comfy pillows, quiet hallways.
Can't go wrong here.
Priced one night through Priceline and the company paid the second night.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Windsor, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Dirty and Old”
3 of 5 stars Reviewed December 9, 2012 via mobile

Well we paid 62 a night from a Hotwire deal. Normal price would have been 102 a night.
So the price was acceptable (with the Hotwire deal). What burned me is a 20 Internet charge (is suppose to be 10). I feel Internet should be free now a days at places you stay.
Our room carpet had someone else's toe nail clippings on it. The hot tub in the basement was not maintained well - water level was too low for the skimmer to work. We were sitting in the hot tub and a hair from someone else's lower body was visiting us - pretty gross.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Sheraton Detroit Novi

Also Known As:
Sheraton Detroit Novi Hotel Novi
Sheraton Detroit Novi Hotel
Sheraton Novi
Novi Sheraton
Address: 21111 Haggerty Road, Novi, MI 48375-5305
Region: United States > Michigan > Novi
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotels in Novi
#8 Business Hotels in Novi
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Situated in Detroit's affluent Novi suburb, Sheraton Detroit Novi is just minutes from downtown Detroit attractions and the Detroit Metropolitan Airport. Our hotel features diverse meeting space, a grand ballroom, indoor pool, fitness center and on-site dining. ... more   less 
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Sheraton Detroit Novi
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