I stayed in July 2012. I am a Marriott Rewards Member ( Makes no difference to this location) Okay the rooms are modernly decorated. They have a motor city theme. ( Pictures of cars etc.) with a oriental design. This was my third stay. The property has a parking area that is in desperate need of repaving. It takes away from the beauty of the location. About 3-4 floors. Upon check-in for the third time. The front desk people tend to be young and very arrogant. ( I know this is supposed to be a sort of upscale location, but...) They don't thank you for staying, they were basically having a personal discussion that I interupted. Okay close to chain resturants, Olive Garden, Please try Famous Dave's if you like BBQ. (Very Awesome). Please ask the front desk person for directions, its across the freeway. The "Imagine Theater" is awesome, they have the simulator seats. ( They have sound and vibrate, very cool for action movies), There is the "Twelve Oaks Mall" , they have your standard mall shops, ( Bath, body works, Macy's, there might be an Apple Store) The room service is very good. The food is awesome. They are very accomodating. The wine list isn't bad either. Your staying near a very popular and well accessible mall area. I feel that this is the best property in the area. If you can overlook the snooty, unattentive front desk, The staff needs to get a lesson in dealing with Guests looking for a higher end experience. The hotel has a higher end boutique desire, but falls short because of the rude staff. I am appalled that at check-out I sat in the info center using the computer and ahd to listen to two of the front desk girls and the housekeeping girl ramble on about some drama situation. Professionalism at this property is not emphasized, which sucks, when you are paying an average of $120,00 a night plus ( if you order room service). Which is a nice amount for the Detroit area. ( The area has really gone down in the past few years), I think three strikes, "Your Out"!!! I won't return. the "Staybridge Suites", down the road was a lot better choice.
- Also Known As:
- The Baronette Renaissance Hotel Novi
- The Baronette Renaissance Hotel
- Baronette Hotel Novi
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