We love going to this hotel. The staff are so helpful and friendly. The bedrooms are spotless and the bedding so clean and fresh. Our kids just love going down for breakfast, you-name it they have it and it tastes wonderful. Amazing value if you get one of their offers. The only thing that lets it down is the pool area. Although it is a decent size we found it very cold. It would be nice if it was heated, and they can sometimes put a bit too much chemicals in the hot tub, but even so our kids love going down at night. The location is great as it is not far from 12 Oaks mall and right beside it is an amazing Target, Costco and Michaels.