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“Great stay.” 5 of 5 stars
Review of Hyatt Place Detroit/Novi

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Hyatt Place Detroit/Novi
3.0 of 5 Hotel   |   46080 Grand River Avenue, Novi, MI 48374   |  
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Ranked #5 of 15 hotels in Novi
Northville, Michigan, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great stay.”
5 of 5 stars Reviewed September 18, 2013

The hotel is new, so it's very clean. The rooms are large and comfortable and the location to shops and dining is nice. The room we had vs. what we paid exceeded our expectations. I would definitely stay again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ligia P, Assistant General Manager at Hyatt Place Detroit/Novi, responded to this review, September 26, 2013
Thank you for the great review! We love to exceed expectations and are glad to see that we did that with you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 people have reviewed this hotel

Traveler rating
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Lamorlaye, France
Top Contributor
76 reviews 76 reviews
63 hotel reviews
Reviews in 51 cities Reviews in 51 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 18, 2013

Great location, attached to the Novi conference centre so just a short walk from hotel through to any event there. Large rooms, well equipped, with sofa area. Free wifi, and nice bathrooms, with comfortable beds. However it's close to the Interstate and you will hear trucks and cars all night long - not good if you're a light sleeper. Also my room (310) was opposite the lift (more noise all night with people getting in and out) and looked out on a roof with machinery on it (yet more noise). When will hotels learn that the first thing they are selling you is a good nights sleep - and this Hyatt fails on that most important of points.

Room Tip: Ask for something on the opposite side from the road, as high as possible and away from the lifts
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ligia P, Assistant General Manager at Hyatt Place Detroit/Novi, responded to this review, September 26, 2013
Thank you for taking the time to write a review and we truly appreciate it as it gives us the opportunity to grow. Although our location is convenient for guests, we do see how freeway noise can be an issue. To help guests who are light sleepers I do have a couple tips:
1. Ask to be on the back side of the building ( noise levels greatly decrease)
2. Complimentary ear buds are available at the host stand.
3. Request a room away from the elevator (only a couple on each floor are within hearing distance)

We hope you do give us another chance to serve you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, LA
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 11, 2013

We were very pleased with the room. We did not expect a two -room suite but it was. There were 3 flat screen TVs in the room. We have stayed at other Hyatt Place but the room in this hotel was much bigger. It may be because this hotel is so new.

The hotel did not have many guests during our stay. It was very quiet. The staff was very helpful and friendly, a rare trends around the hotels in the area. The hotel is located next to I-96 but we were not bothered by the traffic noises. We were on the 6th floor and the room provided a nice view of the area. We love this hotel so much that I have already made another reservation.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ligia P, Assistant General Manager at Hyatt Place Detroit/Novi, responded to this review, September 26, 2013
Thank you for the great review and we are thrilled you enjoyed the new Hyatt Place look. Please keep us updated on how your future stay goes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 6, 2013

We stayed at the brand new Hyatt Place Novi for 2 nights during the Labour Day long weekend. The hotel was next to the Suburban Collection Showplace. There was nothing to complaint about. The lobby was nice, everything was new, the breakfast area was very spacious. The other side of the building was the conference and banquet area which has another restaurant but it didn't look like it was in full operations just yet.

We were initially assigned a room facing back of hotel. We had 5th floor and the view was the top floor of other buildings. For rooms on lower level, they will be facing a big white wall. We requested to switch to the other side of the building and we liked the view better. We had a 2-double beds room, which was nice, but I prefer the room configuration of those hotel converted from the original AmeriSuites - just a bit more spacious and functional there. Breakfast was just ok, nothing great to talk about. They should have a slightly bigger sign on Grand River Ave as the current one is just too small - it was hard to find the hotel if you were not familiar with the area.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ligia P, Assistant General Manager at Hyatt Place Detroit/Novi, responded to this review, September 26, 2013
Thank you for taking the time to review our hotel. It definitely allows us to know where we can improve and we appreciate you bringing it to our attention. We hope your next experience with us will exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Detroit/Novi

Address: 46080 Grand River Avenue, Novi, MI 48374
Phone Number:
Location: United States > Michigan > Novi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 hotels in Novi
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Detroit/Novi 3*
Official Description (provided by the hotel):
The Hyatt Place Detroit/Novi has 126 guest rooms, and is connected to the Suburban Collection Showplace. The stunning two story gallery area enhances the guest experience while enjoying the relaxing music, aromatic scents and pleasing décor. Complimentary hot breakfast is served daily along with a variety of delicious lunch and dinner items available for purchase 24/7. Hot baked items and prepared sandwiches and salads are always available at the "Grab in Go” counter along with made to order Starbucks coffee. ... more   less 
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