Booked a room based on website. When we got there we were told the pool was closed so my grandson was very disappointed. Only two cars in the parking lot which were probably employees. Questioned the clerk and said they had a lot of reservations. Asked for a discount since no pool but she said no. Went to our room and it was old , outdated and smelled terrible.
The water smelled so bad we wouldn't even use it. Left for the evening and came back and still not cars. Went in questioned the clerk again and she said they had plenty of reservations. Bedspread was disgusting and we didn't even want to stay but it was late. When we went to check out the clerk was outside and took our key. Said a dog was lose and didn't want us to get out of the car. Worst money I ever spent.
- Official Description (provided by the hotel):
- Relaxing accomodations while visiting New Buffalo, Michigan. O'Brien's Inn & Resort welcomes you to share in our 98 Guest Rooms,wireless internet, small conference room,outdoor courtyard and sunning patio, indoor swimming pool, deluxe continental breakfast and welcoming staff. Conveniently located 1/2 mile from Four Winds Casino Resort and Whittaker Woods Golf Course, one mile from New Buffalo's quaint downtown and beach. ... more less
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- Also Known As:
- o`Brien Hotel New Buffalo
- o`Brien Inn And Resort