The room they offered us was not clean, smelled of urine and funk. The floors were sticky (possibly from the urine) one of the beds broke when my 4 year sat on it. The door wouldn’t close or lock. There were no micro waves or refrigerators. I can’t see how anyone would spend the night there. Within an half hour of arriving my wife asked for our money back. We know of three families in the half hour we were there that demanded refunds and left because of the filth. The manager was rude and only agreed to refund half. One cannot be tired enough to stay at this garbage dump. There is no doubt in my mind the comment about bed bugs is true.We went up the road a bit and stayed at a super 8 for $10 more, it was clean and spacious.
- Official Description (provided by the hotel):
- Relaxing accomodations while visiting New Buffalo, Michigan. O'Brien's Inn & Resort welcomes you to share in our 98 Guest Rooms,wireless internet, small conference room,outdoor courtyard and sunning patio, indoor swimming pool, deluxe continental breakfast and welcoming staff. Conveniently located 1/2 mile from Four Winds Casino Resort and Whittaker Woods Golf Course, one mile from New Buffalo's quaint downtown and beach. ... more less
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- Also Known As:
- o`Brien Hotel New Buffalo
- o`Brien Inn And Resort