Made reservation direct on hotel website as I just feel like they give the crappy rooms to folks who book through 3rd party sites. Got there, had e-mail confirmation complete with number - nothing in computer. After 30 minute ordeal - and desk agent was very friendly and apologetic (Patricia if memory serves), they had me in a room at my original rate from e- mail - which turned out to be about $50 less than quoted walk in rates I found. Place was decent. They put me in a king whirlpool room, which was nice. Drain on whirlpool tub wouldn't engage but fixed that right up with washcloth and worked out nicely. Half the hotel is gutted as they had a water event apparently. So not too crowded in the parking lot, and pool area (indoor) was also rather calm. Overall not a bad place - but not awesome. Not for the lost half hour and anxiety at check in would have probably given a 4 star review. I had room 122 and was not aware of any problems with room minus drain in whirlpool. Had a small fridge in room as well.
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- Also Known As:
- Best Western New Buffalo
- New Buffalo Best Western