I stayed in this hotel as part of a wedding party from 1st-4th June, and i have to say i throurally enjoyed the place!
The rooms were a little dated, but comfortable with all needs met, coffeemaker, iron, hairdryer etc.
The maid service wasnt every day, so one day we had to tidy the room ourselves.
The air con works great, and the beds were comfy, tv has several channels, so there is always something to watch, if thats what you came to do.
Breakfast was continental, so there is something to suit everyone, its not a luxury breakfast, just something to grab quickly while going somewhere, coffee is on tap throughout the day in the lobby.
The staff i came accross were all lovely and willing to help, bar one, a tall brunette who looks surly and mean, however when she was approcahed she was helpful. There are several who will go above and beyond to be nice and helpful, one even opeened the swimming facilities so that me and a group of friends could use the hot tub after hours! (we are talking 3am here)
The place has nice grounds and i found it a pleasure to stay in, i cannot understand what these bad reviews are all about....I regularly review the places i stay honestly and not in a petty way ( oh the door hinges squeaked, there was a stain on the ceiling) and feel this place is deserving of good reviews, everything is clean, the staff are nice and i had a lovely time here.
Also, because there were many of us i seen the insides of loads of rooms, and they are all pretty similar, clean, well appointed just a little dated.
One of the chairs broke in one room, but reporting this to the front desk had it resolved quickly.
I enjoyed myself an think its a decent place to stay, if you dont bad reviews put you off.
on a side note, i would like to mention the really nice, super cute employee who worked behind the front desk, always helpful and easy on the eye, was reading Men and From Mars, Women Are From Venus ( on his gf's instructions - Passive agressive much?!) I think managment need to recognise his hard work, he was an absolute pleasure to deal with.
Id come back in heartbeat, thank you to all staff who made our trip such a good one.
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- Also Known As:
- Best Western New Buffalo
- New Buffalo Best Western