Just returned from a two night stay. It was kind of sad to see this because it was a nice facility but poorly maintained, with little or no service.
Let's see, I guess nothing major, but the expanded continental breakfast included refrigerated pancakes next to the microwave. There was cereal, but this morning, no milk. Not even in the service refrigerator. The breakfast area had not been cleaned, same dirty towel from yesterday.
In the room, the remote control didn't work on the TV. There was soap and shampoo, but from another chain. They didn't clean the room after the first day.
It was supposed to be no smoking, but on arrival the front desk staff (the only employee there) was outside smoking next to the front door. It was supposed to be no dogs, but there were dogs left in a room and being walked outside. The beds were OK and room fairly clean, it's just kind of too bad, its a great area, this is a pretty good facility, just needs service and maintenance. We seldom complain, this was just dissapointing. There are nicer places in the area, we won't go back here.
- Official Description (provided by the hotel):
- Non-Smoking Hotel Near Four Winds Casino and New Buffalo City Beach With Indoor Pool and Free Breakfast Enjoy welcoming hospitality and affordable comfort when you stay at our Baymont Inn & Suites New Buffalo hotel. Conveniently located within driving distance of Four Winds Casino, New Buffalo City Beach and within easy access of Interstate 94, our non-smoking hotel near Lake Michigan provides friendly features and amenities to make you feel at home. Sleep well in one of our spacious guest rooms, each of which comes equipped with flat-screen TV and coffee maker or upgrade to a suite with a hot tub for a little extra pampering. Start your day with our free Baymont Breakfast Corner, complete with hot items and after a day of meetings or touring the area, refresh with a dip in our heated indoor pool or relax with a soak in our hot tub. We also offer plenty of free parking, including large-vehicle and RV parking, as well as free Wi-Fi Internet access throughout our New Buffalo, MI hotel. LOCAL ATTRACTIONS Play the slot machines at nearby Four Winds Casino, just minutes from our hotel in New Buffalo, MI or head to Blue Chip Casino, just 10 miles away for gaming, entertainment, restaurants and more. Soak up the sun, stroll along scenic dunes or rent a kayak or paddleboard and hit the open waters at nearby New Buffalo City Beach, or commune with over 2,182 acres of nature at nearby Indiana Dunes State Park, which boasts beaches, dunes, marshes, hardwood forests, white pine groves and more - ideal for hiking, swimming and more. Shoppers will find retail nirvana at Lighthouse Place Premium Outlets, which features dozens of upscale shops and restaurants, also nearby our New Buffalo hotel. DINING OPTIONS You will find several dining options, to fit all tastes and price ranges near our hotel in New Buffalo, including Jimmy's Bar & Grill, Casey's Bar & Grill and Heston Supper Club for heartier appetites, as well as McDonald's and Quizno's if you are on the run. FREE STUFF! Shuttle service to Four Winds Casino High speed wireless internet in all rooms and public areas Continental breakfast Heated pool and Hot tub Exercise room daily newspapers We are also pet friendly and offer rollaways and cribs upon request! ... more less
- Reservation Options:
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- Also Known As:
- Best Western New Buffalo
- New Buffalo Best Western