We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean, comfortable and close to exit” 4 of 5 stars
Review of Holiday Inn Express New Buffalo

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Holiday Inn Express New Buffalo to your Saves list
Holiday Inn Express New Buffalo
2.5 of 5 Hotel   |   11500 Holiday Dr., New Buffalo, MI 49117   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #6 of 9 Hotels in New Buffalo
Donnellson, Iowa, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Clean, comfortable and close to exit”
4 of 5 stars Reviewed October 5, 2013

We used Priceline to secure this hotel. It was clean, close to the exit and the casino. There is a shuttle to casino but it only comes every two hours. It arrived as we were checking in so we missed it. Check in was fast and staff was courteous. The hotel was clean. We did not use the pool, though there is an indoor one. The breakfast in the morning was a pleasant surprise with a great selection of hot and cold food. Biscuits, gravy, eggs, bagels, fresh pancakes, hot cinnamon rolls, etc...probably the best lobby breakfast we've ever had.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, October 7, 2013
We were happy to know you enjoyed your stay with us.

Holiday Inn Express hotels do have alot of items to chose from on the breakfast bar.

We look forward to your next visit to New Buffalo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

115 reviews from our community

Traveler rating
    34
    49
    22
    6
    4
See reviews for
37
48
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Sioux Falls, South Dakota
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 26, 2013

I stay at this motel when I can't get a room at the casino. It is nice and clean with a friendly staff.
The breakfast area is small and not enough tables for everyone. But, they always have enough food. Safe and secure, we will stay here again in the future.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, September 30, 2013
We were glad to know you enjoy your stay with us when you cant get a room at the Casino.

New Buffalo is pretty busy in the summer time.

Thank you for the nice comments,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Illinois, United States
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 11, 2013

Hotel was clean, staff was friendly. Breakfast in the morning was a great value and a good selection if food. Hotel was in a great location to everything. We will come back to this hotel. Hotel was not on the water, but a short drive and you were in town and at the beach within 5 minutes.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, August 12, 2013
Hi There,

We were glad to know you enjoyed your stay with us this summer.

We look forward to your next visit with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia City, Indiana
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 23, 2013

I stayed here with my wife and 3 young grand daughters , after having some trouble with our reservations at a different hotel in New Buffalo we called this Holiday inn , they were happy to help us out , friendly staff , room was nice , pool area was clean , would recommend to everyone !!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 25, 2013
We were happy to hear you enjoyed your stay with us

Thank you for the nice coments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elizabethtown, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 20, 2013

We stayed for 5 nights . The hotel was clean and pretty basic nothing out of date or in disrepair. The only negatives were late check in time, the breakfast was only available from 7:30 to 9:30(poor quality) also the breakfast host was rude. I would stay again only because the choices are limited in the area.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 23, 2013
Thank you for your response, during the week our breakfast bar is eastern standard time
6:30a-9:30a, that gives guests 3 hours of breakfast time

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 15, 2013

We have stayed at the New Buffalo Holiday Inn Express a few times over the past few years and really enjoyed it. It is one of the better places to stay in New Buffalo. However on our past visit last week we found the accomadations to be a little sad and in need of sprucing. Our room was clean enough, but in past years it has been sparkling. Maybe I am being a little picky, but compared to other Holiday Inn's we have stayed at in the past year, it stood out. The staff was as lovely and helpful as ever.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 16, 2013
Hi There,

We strive on cleanliness and our Holiday Inn scores are always very
high in that department.

I apologize for the inconvienience you experienced.

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
152 reviews 152 reviews
37 hotel reviews
Reviews in 56 cities Reviews in 56 cities
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed July 14, 2013

My husband and I have stayed here several times before when visiting family nearby, and still find it a pleasant place to stay. But this time we stayed over the Fourth of July, and were charged an exorbitant premium. For July 2 and 3 we paid $117 per night. For July 4 and 5 we were charged $228 for the same room. I understand that hotel rates fluctuate with season and holidays, but an increase of this magnitude is outrageous.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 16, 2013
Our speial event weekends in the summer do have higher
rates, fourth of July weekend was one of them.

Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express New Buffalo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express New Buffalo

Address: 11500 Holiday Dr., New Buffalo, MI 49117
Phone Number:
Location: United States > Michigan > Berrien County > New Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in New Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express New Buffalo 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Priceline, Expedia, TripOnline SA, Despegar.com, Agoda, Hotels.com, Orbitz and Tingo so you can book your Holiday Inn Express New Buffalo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn New Buffalo
New Buffalo Holiday Inn

Owners: What's your side of the story?

If you own or manage Holiday Inn Express New Buffalo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.