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“Great Location” 4 of 5 stars
Review of Holiday Inn Express New Buffalo

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Holiday Inn Express New Buffalo
2.5 of 5 Hotel   |   11500 Holiday Dr., New Buffalo, MI 49117   |  
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Ranked #6 of 9 Hotels in New Buffalo
Sioux Falls, South Dakota
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
“Great Location”
4 of 5 stars Reviewed September 26, 2013

I stay at this motel when I can't get a room at the casino. It is nice and clean with a friendly staff.
The breakfast area is small and not enough tables for everyone. But, they always have enough food. Safe and secure, we will stay here again in the future.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, September 30, 2013
We were glad to know you enjoy your stay with us when you cant get a room at the Casino.

New Buffalo is pretty busy in the summer time.

Thank you for the nice comments,
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131 reviews from our community

Traveler rating
    44
    54
    21
    8
    4
See reviews for
40
57
4
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
Bloomington, Illinois, United States
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

Hotel was clean, staff was friendly. Breakfast in the morning was a great value and a good selection if food. Hotel was in a great location to everything. We will come back to this hotel. Hotel was not on the water, but a short drive and you were in town and at the beach within 5 minutes.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, August 12, 2013
Hi There,

We were glad to know you enjoyed your stay with us this summer.

We look forward to your next visit with us.
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Columbia City, Indiana
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 23, 2013

I stayed here with my wife and 3 young grand daughters , after having some trouble with our reservations at a different hotel in New Buffalo we called this Holiday inn , they were happy to help us out , friendly staff , room was nice , pool area was clean , would recommend to everyone !!

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 25, 2013
We were happy to hear you enjoyed your stay with us

Thank you for the nice coments
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Elizabethtown, Kentucky
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 20, 2013

We stayed for 5 nights . The hotel was clean and pretty basic nothing out of date or in disrepair. The only negatives were late check in time, the breakfast was only available from 7:30 to 9:30(poor quality) also the breakfast host was rude. I would stay again only because the choices are limited in the area.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 23, 2013
Thank you for your response, during the week our breakfast bar is eastern standard time
6:30a-9:30a, that gives guests 3 hours of breakfast time

Thanks
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Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 15, 2013

We have stayed at the New Buffalo Holiday Inn Express a few times over the past few years and really enjoyed it. It is one of the better places to stay in New Buffalo. However on our past visit last week we found the accomadations to be a little sad and in need of sprucing. Our room was clean enough, but in past years it has been sparkling. Maybe I am being a little picky, but compared to other Holiday Inn's we have stayed at in the past year, it stood out. The staff was as lovely and helpful as ever.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 16, 2013
Hi There,

We strive on cleanliness and our Holiday Inn scores are always very
high in that department.

I apologize for the inconvienience you experienced.

Sincerely
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San Francisco, California
Top Contributor
160 reviews 160 reviews
37 hotel reviews
Reviews in 59 cities Reviews in 59 cities
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed July 14, 2013

My husband and I have stayed here several times before when visiting family nearby, and still find it a pleasant place to stay. But this time we stayed over the Fourth of July, and were charged an exorbitant premium. For July 2 and 3 we paid $117 per night. For July 4 and 5 we were charged $228 for the same room. I understand that hotel rates fluctuate with season and holidays, but an increase of this magnitude is outrageous.

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 16, 2013
Our speial event weekends in the summer do have higher
rates, fourth of July weekend was one of them.

Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2013

For a "budget" hotel I was thrilled with the comfort of the rooms. They were spacious, and very clean. The FREE breakfast was terrific too! We were concerned that it wasn't "in-town", but we were only 1.5 miles from the beach and was very easy to get back and forth!

Room Tip: Rooms on the back get the sun rise...rooms were not as dark as I'd like, but did not detract fro...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbumi, Front Office Manager at Holiday Inn Express New Buffalo, responded to this review, July 13, 2013
Thank you so much for all of the nice comments, we were glad you enjoyed
your stay with us, hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New Buffalo

Address: 11500 Holiday Dr., New Buffalo, MI 49117
Phone Number:
Location: United States > Michigan > Berrien County > New Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in New Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express New Buffalo 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of New Buffalo is a premier hotel in Harbor Country, offering excellent accommodations in a resort atmosphere near the shore of Lake Michigan, within 1 1/2 miles to the beach. The convenient location at exit 1 off I-94 is close to the new Four Winds Casino, The Lighthouse Place Premium Outlets in Michigan City, Indiana, Warren Dunes and less than an hour's drive to South Bend and Notre Dame University. It is a great location for visitors arriving to or leaving Chicago, approximately an hour from the greater Chicagoland area and within close proximity to the Michigan Wine Trail, including Tabor Hill, St. Julian, Free Run and The Round Barn, as well as other wineries. Hotel features include complimentary continental breakfast, free local phone calls and free high-speed Internet access. Visit New Buffalo, MI, and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express New Buffalo Hotel New Buffalo
Holiday Inn New Buffalo
New Buffalo Holiday Inn

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