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“First Impression OK but........” 4 of 5 stars
Review of Fairfield Inn & Suites New Buffalo

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Fairfield Inn & Suites New Buffalo
2.5 of 5 Hotel   |   11400 Holiday Drive, New Buffalo, MI 49117   |  
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Ranked #5 of 9 Hotels in New Buffalo
Certificate of Excellence
MI
Top Contributor
111 reviews 111 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
95 helpful votes 95 helpful votes
“First Impression OK but........”
4 of 5 stars Reviewed May 3, 2009

Stopped here for 1 night on our way back home from vacation. Very new, modern hotel. We booked a 2 room suite for 3 adults. I rated the cleaniness and room review as low for the following reason. Our teenager slept on the sleeper sofa. When we opened it up, there were no sheets on the mattress. Not a real big deal for us but what happened next was. Son looked around and found a big zippered plastic bag on the top shelf of the closet. Stuffed in the plastic bag was a blanket and very wrinkled set of sheets. Not folded but appeared that someone just pulled them off the sleeper (or bed) and stuffed them into this plastic bag. I called down to the desk, and a clerk said he would be right up "to check this out in person". He arrived with a new folded set of sheets, and picked up the used sheets & blanket. We soon also received a folded clean blanket for the sleeper sofa. Now for the price that we paid for a 2 room suite, I really think that a sleeper sofa can be made with sheets. I do not expect to find used sheets in a room when I check in. Otherwise, we had a nice stay. The rooms was beautiful and comfortable. The breakfast was well done, staff was very attentive. We would have tried the pool and whirlpool that evening, but there were 3 young people swimming in street clothes in the pool. That also seemed to bother me a bit.

  • Stayed May 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Fairfield Inn & Suites New Buffalo

Address: 11400 Holiday Drive, New Buffalo, MI 49117
Location: United States > Michigan > Berrien County > New Buffalo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in New Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites New Buffalo 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn & Suites New Buffalo Hotel New Buffalo
Fairfield Inn And Suites New Buffalo
Fairfield Inn New Buffalo

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