Being a former convent, the hotel is very pretty from the outside. There is a quiet and charming courtyard, a parking place under old trees and a nice swimming pool. The rooms and hallways are very bland and cheap-looking. The furniture is of the most boring and notorious hotel-variety. Clean but ugly. The interior of the rooms kills the whole romantic thing that the place might have had.
The staff was mostly rude or indifferent. Upon arrival we were given a proper dressing down for being two couples. The thing is, we had a reservation for a regular and a wheelchair-accessible room. When the receptionist saw us enter the hotel, she proceeded to chew me out for not informing them beforehand that the wheelchair-accessible room was to be accessible for two people in wheelchairs (which I had done, very specifically - they just chose to ignore it in their records).
It turned out that the room in question was so tiny that they were afraid that two wheelchairs would not fit in at the same time. As it was, the room's layout prevented even a single person with a wheelchair from using it - the access to the bathroom was almost entirely blocked by one bed (there were two single beds, despite my asking for a double room).
It was late, and we had no idea where to look for other accommodation, do we decided to stay. With the help of our friends we were able to rearrange the room so that it was possible for the two wheelhairs to fit in.
Despite the obviously botched reservation, the receptionist never offered an apology and continued to regard us as a nuisance. She even yelled at me at one point because she mistakenly thought that I was not satisfied with the room and wanted a different one (I had every right to but I didn't - I was just trying to ask her a completely different question).
The breakfast was poor. No cheese, ham or anything of the sort. Just sweet pastries, butter, jam and cereals. When we asked for some cheese, the waitress barked at us that they are not authorized to give away any and we should stop asking (I guess we weren't the first to ask).
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