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“Mega Basic but clean!” 2 of 5 stars
Review of Citotel Hotel-Restaurant 'Las Cigalas'

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Citotel Hotel-Restaurant 'Las Cigalas'
2.0 of 5 Hotel   |   28 Boulevard Gambetta, 34420 Villeneuve les Beziers, France   |  
Hotel amenities
GreenLeadersSilver level
Cornwall
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
“Mega Basic but clean!”
2 of 5 stars Reviewed September 22, 2012 via mobile

Stayed here the night before our flight as it was near the airport, the only redeeming quality was that it was spotlessly clean.
No bath towels, only one pillow, but had free WiFi. Luckily it was only a short stroll to a little square where there were a couple of bar/restaurants and the picturesque canal du midi nearby, unfortunately most of the negatives mentioned on here were correct but it was extremely cheap so you really did get what you paid for!!

Stayed August 2012, traveled with family
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17 reviews from our community

Traveler rating
    1
    7
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10
Solo
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Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 17, 2011

We stayed at this hotel for two nights in September. The location is very good for cyclists and there is a secure area for cycle storeage. Whilst there the hotel was very quiet . Which for us was good as we were tired from the ride from Carcassonne on a very hot day. The extra charge of 10 euros for the use of the air-con was questionable ?? if you wanted it. The room was clean and tidy and quiet. The breakfast was not what one would expect from a reasonably appointed 2 star rating. I would have expected a lot more for the amount charged for it !!. As recent reviews show the owners were not very joyful but after talking to them for a while they came around, Hans was helpful but his wife was a little dis-interested. Look for the L'Auberge du Canal restaurant on the canal bank . Near the main camping site. Good " Plat de Jour" at mid day here.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
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Heerlen, The Netherlands
Top Contributor
72 reviews 72 reviews
53 hotel reviews
Reviews in 55 cities Reviews in 55 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed August 5, 2011

The hotel is a building from the 19th century. It´s not very modernized and that has its charm. That´s why it´s a basic hotel. Do not expect any luxury.
The hotel is very clean, staff is friendly and helpful. The owner speaks a lot of languages. The breakfast is okay for 6 Euros, but you can also have it elsewhere for about the same price.
Unfortunately in the bathroom there is sometimes a sewer smell. according to the owner it is a problem in the village.
The price could be a little lower for what you get, but is still OK.

  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dorset
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 4, 2011

We were had a surley greeting on arrival. The rooms and corridors all seem to have 20 watt light bulbs and are 'dingey'. The outdoor area hasn't been cleaned in years. The room we had smelt of drains and when we complained we were told it didn't smell. A day later we were told it was because the new street drainage system couldn't cope with the older hotel drains. We only had hand towels (which were thin and fraying at the edges) in our room. We asked for larger towels to be told they didn't have larger ones. On leaving we were told that we could have had them but they don't put them in rooms because people take the towels to the beach and they can't get them clean. Worst of all I had a bed that was sagging and 5 days later I still have a sore back. To add insult to injury was the fact that we asked for a room for 3 and they chose to give us a room for 4 and charge us for 4.

  • Stayed August 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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uk
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 1, 2008

Arriving at hotel it looked okay. Happy Hans the owner appeared a bit distracted. He didn't seem interested. Breakfast on the first morning of our 2 night stay, the teapot arrived minus a lid but with a saucer over it and the grapes were certainly not as fresh as they could be. It just seemed as if we were an irritation to them. The credit card machine was broken so we had to pay cash and he was not amused to be asked to come and receive the money for our stay. This hotel was clean but lacked atmosphere and happy staff. This is one hotel to miss without a doubt needless to say I would not stay there again. A hotel to miss and don't be fooled by the web site - the smiles are fake!

  • Liked — the sheets were clean
  • Disliked — The lack of friendliness of owner
  • Stayed September 2007, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citotel Hotel-Restaurant 'Las Cigalas'

Address: 28 Boulevard Gambetta, 34420 Villeneuve les Beziers, France
Location: France > Languedoc-Roussillon > Herault > Villeneuve les Beziers
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #6 of 8 Hotels in Villeneuve les Beziers
Price Range (Based on Average Rates): $
Hotel Class:2 star — Citotel Hotel-Restaurant 'Las Cigalas' 2*
Number of rooms: 15
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