The setting for this hotel is wonderful and the approach to it is amazing. We chose this hotel as it was typically French, in a village and had a pool. We were travelling around the area for 1 week and had decided to treat ourselves to a stay at this hotel, which ended up being the most expensive of the whole trip. And we were disappointed with the standard of service we received, especially for the cost. Upon arrival, we were met by the owner in his workclothes unshaven, who didn't really have much to say even though we can speak French. He informed us that the pool couldn't be used which was a great blow as we had arrived there early to use it as it was a hot day. He didn't apologise especially as we told him we had selected this hotel on this basis. There was no conversation or interaction at all and for a rate of 130 euros, feel very let down. It isn't worth the money. The house is very tired. The pool was unclean, the pool beds and furniture were filthy. All in all, a very disappointing experience.
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- Also Known As:
- Le Clos Des Tourelles Sennecey-Le-Grand, France - Burgundy