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“Will not be returning” 2 of 5 stars
Review of Baymont Inn & Suites Muskegon

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Baymont Inn & Suites Muskegon
2.0 of 5 Hotel   |   4677 Harvey Street, Muskegon, MI 49444   |  
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Ranked #4 of 13 Hotels in Muskegon
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338 reviews from our community

Traveler rating
    85
    117
    71
    33
    32
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Edwardsburg
1 review
3 of 5 stars Reviewed April 24, 2013

The hotel was clean and beds were comfortable. The steam sauna never did work and the spa was not as hot as it should have been. The pool was comfortable and that was satisfying. The spa never did work despite two trips to the pool area over two days. Need to get that fixed because that was one of the factors in deciding to stay at Belmont. Breakfast was ok. Not a lot of variety. Also the bathroom stool didn't work on checkout morning.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Manager at Baymont Inn & Suites Muskegon, responded to this review, April 25, 2013
Thank you so much for bringing the issue with the sauna to our attention. We contacted a technician, and I I am happy to let you know it has been repaired and is back in operation. I am glad though that you had the opportunity to relax a bit by the pool while you were here. We are looking into expanding our breakfast to offer more choices to our guests. I hope the next time you are in town that you will allow us another chance to meet and exceed your expectations.
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Eddyville
1 review
5 of 5 stars Reviewed April 20, 2013

This motel was very clean and room comfortable. The thing that made this one stand out was the friendliness of the staff. Everyone we met there was fantastic.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Manager at Baymont Inn & Suites Muskegon, responded to this review, April 23, 2013
Thank you for taking the time to write a review. Your kind words about our staff is much appreciated. We are all happy to assist our guests in any way that we can. I am glad that you chose to stay with us during your last trip, and we hope that you return to stay with us soon.
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Middleton Mi
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2013

I stay at this Hotel whenever business takes me to Muskegon MI. The hotel is very clean--staff is great and very elpful. The bed is very comfortable. Breakfast is typical of a continental breakfast. The mall and several other shopping centers are within a mile of the hotel.

Room Tip: I stay on the ground floor on the west side of the building. Very quiet.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gina L, Manager at Baymont Inn & Suites Muskegon, responded to this review, April 11, 2013
Thank you for returning to stay with us on your last trip to Muskegon. I noticed that you commented on the cleanliness of the rooms and the friendly staff, and I wanted to thank you for your kind words. I do hope that you had the chance to visit the shopping centers on your last visit, having them so close is nice. Hope to see you again soon-until then...Safe travels!
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Additional Information about Baymont Inn & Suites Muskegon

Address: 4677 Harvey Street, Muskegon, MI 49444
Phone Number:
Location: United States > Michigan > Muskegon County > Muskegon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 13 Hotels in Muskegon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Muskegon 2*
Number of rooms: 60
Official Description (provided by the hotel):
Close to Lakes Mall, Great Lakes Naval Memorial and Muskegon County Airport Enjoy friendly service and down-home comfort at Baymont Inn & Suites Muskegon hotel. Only two miles from Muskegon County Airport and off Interstates 31 and 96, our non-smoking Muskegon, MI, hotel invites you to explore exciting Lake Michigan-area attractions, including Lakes Mall and Michigan's Adventure. All of our guest rooms have amenities you can depend on to make your stay comfortable, including plush Simmons Beautyrest bedding and refrigerators. Start your day with free continental breakfast while reading your free copy of USA Today. Get in a workout at our gym or go for a swim in our heated indoor pool. Check email in the comfort of your room with free Wi-Fi Internet access or work in our business center. LOCAL ATTRACTIONS Bordering the shores of Lake Michigan, Muskegon offers endless outdoor adventure and excitement - all within minutes of our Muskegon hotel. Feel the thrills of Michigan's Adventure, where you will scream aboard the Shivering Timbers roller coaster or defy gravity on the Funnel of Fear. Climb aboard the Lake Express for a scenic high-speed ferry tour or board the WWII submarine USS Silversides for sunken shipwreck discoveries. Catch a big one aboard a chartered fishing boat or climb to the top of White River Lighthouse for awe-inspiring views. If shopping is your desire, get a dose of retail therapy at Lakes Mall. DINING OPTIONS Choose from a variety of restaurants and local eateries within minutes of our Muskegon, MI, hotel. Dockers Fish House & Lounge serves up fresh-off-the-boat seafood while Hearthstone Bistro Bar & Grill specializes in gourmet sandwiches, salads and made-from-scratch soups. BUSINESS AND EVENT FACILITIES Our hotel in Muskegon, MI, offers a fully equipped business center. ... more   less 
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Also Known As:
Baymont Inn & Suites Muskegon Hotel Muskegon
Baymont Inn And Suites Muskegon
Baymont Inn Muskegon

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