This place was probably very nice many years ago, but it has been let go. Floors, counters, walls, lamps and tables dirty and/or in disrepair. The bottom of the door was probably more than an inch from the ground so we could hear EVERYTHING outside the door. There seemed to be a lot of questionable people "hanging around" all day, and I was very uncomfortable being there alone, especially hauling belongings from my car to the room and back.
I booked based on reading some decent reviews of the place and I am sorry that I did!
Elevator out of order and pool completely drained and out of use. The "free continental breakfast" was a joke, and the wi-fi was in and out.
The service checking in was very good but the following day (of check out), I had to leave the room for a while in the morning and there was no "do not disturb" sign to put on the door. When I called the desk to request that no one come in the room he couldn't give me a straight answer.
I checked the sheets as soon as I arrived (the one area I will not compromise on) and they seemed clean enough. I had booked on Expedia so I couldn't exactly change my mind at this point and request a refund.
- Official Description (provided by the hotel):
- Newly-remodeled spacious guest rooms are well-appointed with all the conveniences you depend on away from home. We hope you enjoy being out guest! ... more less
- Reservation Options:
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- Also Known As:
- Victory Hotel Muskegon