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“Great food and great service!!!” 5 of 5 stars
Review of Kazumi Japanese Steakhouse and Sushi Bar

Kazumi Japanese Steakhouse and Sushi Bar
5710 S. Harvey, Muskegon, MI
231-798-1718
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Ranked #42 of 192 Restaurants in Muskegon
Cuisines: Sushi
Dining options: Reservations
Restaurant details
Dining options: Reservations
Muskegon, Michigan
2 reviews
1 helpful vote 1 helpful vote
“Great food and great service!!!”
5 of 5 stars Reviewed May 27, 2013

Great sushi and great service! we have been enjoying sushi at Kazumi since they were opening,consisten service and great food.

  • Visited May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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62 reviews from our community

Visitor rating
    31
    14
    5
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Horrible customer service - do not go here!!!”
1 of 5 stars Reviewed May 12, 2013

Do not go here...unethical and horrible managing. We made reservations for Mothers Day and then proceeded to stand waiting among about 50 other people (no seating or standing room) for 45 minutes because they booked 30 minute seatings. Clearly people don't eat in 30 minutes. My children were starving and we never received any sort of apology. We finally got seated and then our "show" lasted about 5 minutes as the chef was hurrying to get to the next table. I had a coupon, a "Sunday Special" for $10 off a $40 bill, which had no listed exclusions. The manager proceeded to tell me that they don't accept coupons on holidays. When I showed him the coupon he said it doesn't matter that it doesn't say it. I told him that he can't make up rules to his liking and not include the terms on the coupon. He kind of laughed and still said no. So we spent about $80 to wait an hour to eat, have a 5 minute show and then be laughed at by an incompetent manager who seems to think that advertising legalities don't apply to him. Stay away from this place.

  • Visited May 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“food was great. sushi was freah rolled as we sat!”
4 of 5 stars Reviewed May 3, 2013 via mobile

sat on hibatchi side. complete menu of. suchi and hibatchi grill !
large amount of food and filet mignon was so tender!!! loved the saki squirts.
fun and delicious

  • Visited May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
U.S.A.
Senior Contributor
25 reviews 25 reviews
12 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
“Sushi!!!!!!”
5 of 5 stars Reviewed April 30, 2013 via mobile

This sushi is well above average. It is visually appealing, tasty, appropriately priced. We have been going to Kazumi since it has opened, and go at least four times per month. I hope it continues to do well, as it is truly a treasure for our area. It is a great change from some of the other greasy joint establishments and chains that we have in this area. As other reviewers have alluded to, children are very welcomed here, and we have taken our kids here many times. They too have fallen in love with the sushi!

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hesperia, Michigan, United States
Contributor
17 reviews 17 reviews
11 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Wonderful - try it, it will not disappoint!”
5 of 5 stars Reviewed April 23, 2013

First of all yes this is a more upscale restaurant, so yes you will pay a bit more than you would on average for Muskegon dining. However, it is very much worth it. I was a bit worried that Kazumi would be not so child friendly, but was absolutely wrong. No problem with toddlers there at all. Fantastic food and great service. Fun hibatchi tables and amazingly beautiful, flavorfull sushi. I am pregnant and had a lot of help from the server who was very willing to explain to me which sushi rolls are cooked vs raw. The hibatchi chef was entertaining and very good, once he started cooking dinner was served in minutes. Highly recommend for a special night out.

  • Visited April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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