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“Never STAY HERE” 1 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   State Route 28 (M-28) East, Munising, MI 49862   |  
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Ranked #11 of 11 Hotels in Munising
troy, mi
1 review
1 helpful vote 1 helpful vote
“Never STAY HERE”
1 of 5 stars Reviewed August 17, 2009

This is the worst motel I have ever stayed at. The rooms were filthy. The breakfast was pathetic. The staff was just plain nasty with the manager being the worst of all. I will never stay there again.

  • Stayed August 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MunisingOwner, Owner at Comfort Inn, responded to this review, October 7, 2009
My hotel is not a dirty hotel and my staff is most certainly not nasty. I pride myself on a property that if nothing else is clean and well kept and my staff first and foremost is polite, kind, and overly helpful if anything. I am further disputing this review
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    11
    23
    37
    7
    4
See reviews for
36
28
2
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Texas
Top Contributor
106 reviews 106 reviews
74 hotel reviews
Reviews in 73 cities Reviews in 73 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed August 1, 2009

Friendly,accomodating, super-nice staff, nice location, clean rooms. The indoor pool was heated to perfection--felt like a huge bathtub. Hot tub was super hot and great for sore muscles after hiking Pictured Rocks National Seashore. There is a microwave available for use in the lobby area, so you can heat up meals. Lounge happy hour and nice free breakfast.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Peoria, Il
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 21, 2008

We have never stayed at any other hotels in the area so I can only really compare them to other Comfort Inns. The water does have a very strong iron smell to it but that may just be how all of the water is in the area, but I would think there would be some sort of filtering or something that could be done about it. I really didn't feel clean after taking a shower. There was mold growing above the shower which was nice, the water pressure in the shower was very low, room smelled like a wet dog, only Comfort Inn that we stayed at that required 48 hours cancellation notice, we were over charged at check in but that was resolved thru the 800#, breakfast was ok, eating area is really small-ended up taking the food back to the room to eat. On the plus side our room was quite spacey and quiet, and it was a good location. Over all it just seemed like it was just too pricey for what we got. Next time we'll try a different place. FYI- you can get a good meal at Sydney's on in town and stop at Muldoon's for pasties! Yummy!

  • Liked — Room Size, Beds
  • Disliked — Water Odor, Overall Quality
  • Stayed July 2008, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 26, 2008

The rooms are clean and updated for the UP. The staff is friendly and very helpful. The snowmobile trails are right there. The pizza delivery is excellent. The city needs to work better to mark the roads allowed for snowmobiles. We got lost and the police helped us twice...and we are not dummies.

  • Liked — Location to see Pictured Rocks
  • Disliked — At checkin, the clerk wouldn't change the assigined room to another available room. The clerk in the morning did so with no problem.
  • Stayed January 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Holland, MI
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 22, 2007

Not knowing how Marquette fills up we were stuck in Munising for "Family Weekend" at NMU. There are better rooms at lower rates in the area. Shop around.

The hotel is clean but quite basic. The beds are quite hard but confortable enough. The breakfast is a typical continental (waffles and toast and boiled eggs...). We did not check out the indoor pool or other amenities, if any.

My biggest complaint is that the water in the bath smells and tastes like sulfer. (One would think that with the world's largest freshwater lake about 2 miles away this would not be a problem!) They must be on their own well. I felt dirty after showering. Can't this be fixed with filters and a softener? It's gross.

I doubt we will stay here again unless we have to.

  • Liked — Right on the highway. Convenient.
  • Disliked — Smelly water in the sink and shower.
  • Stayed October 2007, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse,NY
Top Contributor
61 reviews 61 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 31, 2007

Basic 2 star motel. Comfortable accomodations with no surprises.
Water did have a slight metallic odor, but that may be the region.

  • Stayed August 2007, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed June 7, 2005

Nothing too noteworthy, good location for visiting Pictured Rocks, a couple of miles outside of Munising. Little pricey for what you got. Beds were very hard, room was dated. No phone. Breakfast area was very clean & tidy. Typical for Upper Peninsula Michigan rooms, not fancy.

  • Stayed June 2005
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: State Route 28 (M-28) East, Munising, MI 49862
Phone Number:
Location: United States > Michigan > Munising
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 11 Hotels in Munising
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 61
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Also Known As:
Comfort Inn Munising
Munising Comfort Inn

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