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“Nice hotel” 4 of 5 stars
Review of Benikea Hotel Amour and Symphony

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Benikea Hotel Amour and Symphony
3.5 of 5 Hotel   |   13 Bandal-ro 128beon-gil, Yeongtong-gu, Suwon, Gyeonggi-do 443-470, South Korea   |  
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Ranked #7 of 44 Hotels in Suwon
Warsaw, Poland
1 review
2 helpful votes 2 helpful votes
“Nice hotel”
4 of 5 stars Reviewed January 4, 2014

I stayed in this hotel for one week in December during my business trip. The hotel has a really warm atmosphere. The staff speak good english. Breakfast was included (scrambled egg, toast, jam, coffe, tea and some local food you have to try :). Everyday the room was cleaned and the fridge was filled up with juice and water.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Traveler rating
    4
    10
    4
    1
    0
See reviews for
1
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5
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Pune, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 29, 2013

I stayed here for almost 10 days in March'13. The staff is very cordial and deserves a special mention. The rooms are large and awesome. The TV has some English channels. The food is pretty good. Have an Indian restaurant nearby. The bus stop is 3 mins walk. Laundry and all room service are very good. The room was cleaned everyday. A great experience. Would love to stay here at my next visit.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnson City, Tennessee
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 6, 2013

Here in May with family while visiting my son, who lives and works in Suwon. The room was very clean and comfortable, and the bathroom was very luxurious, with a full tub with jacuzzi and a separate shower enclosure with sauna. The room refrigerator was stocked every day with water and fruit juices. The front desk staff was very helpful at all times of the day and night, and anyone we encountered at the desk spoke English well. We only ate one meal at the hotel, and it was the breakfast buffet, which was average. The hotel location was convenient to local shops, restaurants, and a bus stop was very close by. We enjoyed our stay here, and would DEFINITELY stay here again!

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 7, 2013

Stayed for business at this hotel in Swon City. Rooms are average size, but enough for one person. More than one might be crowded. Hotel staff goes further than the extra mile to make you feel at home, and they speak very good English. They make sure you are on time for your appointments, and the concierge service is 24 hours. Bathrooms are huge,well stocked. Hardwood floors are heated. Breakfast is included and resembles any oriental buffet restaurant in the states. Hotel is located in a nice area surrounded by myriad of restaurants, coffee shops, stores, etc. although no one speaks English, so you have to point and choose. There is a bus station about a block away that the bus will take you non-stop to Seoul Station (by the way South Korea public transportation system is better than any other system I have ever seen in the US!!!). After returning to the US and going through the TSA lines and facing their abrasive customer service, it may me already miss the top notch quality service I got at Amour & Symphony hotel.
NOTE: They do not have a fitness center but if interested the hotel can make arrangements at one of the gyms about a block away for a small fee.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2012

Very nice hotel with heated floors. The front desk staff is extremely friendly and most know how to speak very good English. Located near more than enough restaurants and stores to shop at. Breakfast was slightly unusual for a non-Korean palate but it is a wonderful treat to sample if your adventurous with food.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erlangen, Germany
1 review
3 of 5 stars Reviewed November 18, 2012

The rooms are huge, the bathrooms as well. Unfortunately they are dark and there is only a tiny window.

Cleanliness was poor. The air filter apparently hasn't been cleaned ever (see photo). One of the pillows had a dirty cover below the top cover. That would have been ok, if the room hadn't smelled of cigarette smoke. I asked for a non-smoking room, but apparently they don't have any.

Breakfast was good, but the room was dark and not very inviting.

Location is perfect.

This was my second stay there (it was booked by the inviting company); I had forgotten about the disgusting smoke smell, or I would have asked them to book something else.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
181 reviews 181 reviews
92 hotel reviews
Reviews in 79 cities Reviews in 79 cities
314 helpful votes 314 helpful votes
4 of 5 stars Reviewed May 12, 2012

Stayed overnight at this property. The location is right smack in the middle of the entertainment area in Suwon I think, with tons of bars and restaurants all around the blocks. Checked in past midnight and was pleasantly surprised with the quality of the facilities. While not brand new I like to layout of the room, with an additional door separating from the entry way. The room is quite large, as the bathroom, with a full size jacuzzi. Shower stall with full body massage jets. I did notice the bathroom did not stock tooth brushes which is unusual in Asia. Room is very quiet, good wifi signal. Microwave and fridge are all there. Tons of TV channels including a few for mature audience. I guess being a former love hotel comes with extra benefits.

All jokes aside, the room was very clean, super quiet, and the bed extra comfy. Additionally, the rate came with decent enough complimentary breakfast, and friendly front desk staff. What more does one need? Hotel Amour, you are my new love in Suwon.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Benikea Hotel Amour and Symphony

Address: 13 Bandal-ro 128beon-gil, Yeongtong-gu, Suwon, Gyeonggi-do 443-470, South Korea
Phone Number:
Location: South Korea > Gyeonggi-do > Suwon
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #7 of 44 Hotels in Suwon
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Benikea Hotel Amour and Symphony 3.5*
Number of rooms: 128
Official Description (provided by the hotel):
Benikea Hotel Amour & Symphony is located in Yeongtong, the new center of Suwon . The hotel, with 128 rooms and facilities such as a restaurant and a business center provides various guest-oriented services. The hotel is located near tourist sites such as Everland, Caribbean Bay , the Korean Folk Village and the Suwon Hwaseong Fortress (within 15 minutes). The hotel is recognized by many businesses as the best business hotel in Suwon because it is close to the companies; Samsung Electronics, Renault Samsung and Mando. The staff are dedicated to providing guests with the best service and advanced facilities. ... more   less 
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