I will update this review shortly with photos.
Arrived prior to trekking as it was the preferred destination leading up to the journey. Also came back to stay after illness forced an early end to our trek.
Guests are greeting with the burning of good Nepali incense and a comfortable, earthy, and inviting lobby in which to unwind with coffee or tea after a long, transcontinental journey.
Very traditional Nepali style hotel very well appointed and very stylish decor. Furniture is made from very old and heavy wood recycled from older structures of up to 300 years old. Masonry was carefully applied and also representative of old world Nepali culture. So detailed are the touches on this property, that they have ancient rice-milling implements on the front porch with which they actually make rice-flour for the kitchen in the morning. For a taste of home, there is cable TV with 81 channels from numerous countries, and adequate power outlets for charging -- but bring your own AC adapters. Only caveat here is that all of Nepal is subject to blackout (load shedding as it is officially referred), but it seems that the Heritage has the capability to provide quite a bit of power on its own, and the outages when we were there didn't seem terribly oppressive or inconvenient.
Owner was originally going to open a textile factory but conditions forced a move to building a hotel on the site instead, and it was a real win for the hospitality industry in the Kathmandu Valley, and hopefully for the owner.
Housekeeping staff and waitstaff in the restaurant was friendly and attentive. The bell captain and front desk clerk went out of their way to please.
Restaurant serves great local Nepali fare, and other pan-Asian food that is tasty and very intriguing. Cold Everest beer is available as are sodas and fresh lemon soda water in case your stomach needs a boost from getting used to in-country conditions.
Finally, the location is very convenient to the UNESCO Heritage site of old Bhaktapur and all its amazing culture, religious, and political history.
Sleep quality got one star off due to proximity to a somewhat noisy location, but be assured that this hotel is very well staffed, appointed, comfortable, and gorgeous.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank You very much for your comments. We look forward to provide with best services to our guests and make your stay a very memorable and special one.
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Thank You once again and hope to provide you with even better service in near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.