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“Wonderful!” 5 of 5 stars
Review of Comfort Inn & Suites and Conference Center

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Comfort Inn & Suites and Conference Center
3.0 of 5 Hotel   |   2424 S. Mission St., Mount Pleasant, MI 48858   |  
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Ranked #2 of 12 Hotels in Mount Pleasant
Mackinac Island, Michigan
1 review
1 helpful vote 1 helpful vote
“Wonderful!”
5 of 5 stars Reviewed August 22, 2012

I recently stayed at the hotel for business. I found the rooms to be very clean and comfortable and the service staff extremely hefpful and nice. The only issue was the loud fan in the bathroom but this was minor. The restaurant and bar attached was convienent and there were great stores and other restaurants within walking distance. Would recommend highly..

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Comfort Inn & Suites and Conference Center, responded to this review, October 15, 2012
Thank you for your feedback regarding your stay with us in July. We get a lot of compliments on our location and how conveniently located we are to the shopping and restaurants. We will be sure to have our preventative maintenance department check all of our bathroom fans to ensure they are working properly. We look forward to hosting you again when traveling to the Mt. Pleasant area. We appreciate your business!
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103 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Russian first
  • Any
English first
paris ontario
Top Contributor
138 reviews 138 reviews
88 hotel reviews
Reviews in 87 cities Reviews in 87 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 5, 2012

This Hotel is a large property consisting of the hotel proper,a convention center, and a restaurant bar & grill. In spite of the property size,I did notice any trash or garbage on the grounds. The room was quite large,well laid out, and spotless!.Due to the pristine condition of the property, I assumed it to be less than five years old, and I was amazed when I was told that was more than twenty years! The front desk staff told me that they were constantly up-grading the property,and are now in the middle of installing an additional elevator. Breakfast included an array of both hot and cold items, and the service was great! Every day from Monday to Thursday there is a Manager's hospitality hour with complimentary beer,wine, and snacks The staff was friendly, and more than helpful. I would stay there again anytime....Jerry Paris Ontario Canada

Room Tip: Advise a reservation, if possible.
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  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Comfort Inn & Suites and Conference Center, responded to this review, October 10, 2012
Thank you for feedback on your recent stay with us here at the Comfort Inn. Our staff takes a lot of pride in our relentless attention to detail. First impressions are everything and our grounds are an extension of our building. We are consistently investing back into our product to exceed the expectations of our guests. We also offer a manager's reception Monday through Thursday featuring complimentary beer, wine and light hors d'oeuvres that allow us the opportunity to thank our guests for the business. We value your feedback and look forward to hosting you at the Comfort Inn on your future travels to Mt. Pleasant!
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detroit
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 2, 2012

We traveled with a group of 11 other families for a softball tournament, and were quite pleased with our accommodations and the staff at Comfort Inn in Mount Pleasant. The rooms were clean, equipped with refrigerators and microwaves, and more than adequate. The only areas for improvement were the need for some updating as the carpet was worn, and the beds were quite small (doubles).

The staff was outstanding! From the housekeeping staff to the front desk clerks to the sales managers, we were all welcomed and treated kindly. Our group spent a great deal of time at the hotel over the course of our 4 day stay, and the staff was very receptive to our needs. They turned a standard hotel experience into a welcoming, enjoyable stay.

The hotel is located right next to CMU campus, and in the heart of fast food restaurants, stores, etc. There is a walking path, as well as a field for your pet to enjoy.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Comfort Inn & Suites and Conference Center, responded to this review, October 10, 2012
Thank you for your comments on your team's stay here at the Comfort Inn. We are the ideal location for teams visiting Mt. Pleasant and CMU as we are within walking distance to several restaurants, shopping, and CMU Campus. There are several miles of paved walking paths to enjoy and we are a pet friendly hotel which makes it convenient for our guests traveling with pets. We value your feedback and appreciate your business. The Comfort Inn and Staff look forward to hosting your team again next year!
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Romeo, Michigan
1 review
5 of 5 stars Reviewed July 2, 2012

I was originally booked at the Mt. Pleasant Inn and Suites only to find the room small, with no amenities. The price at the Comfort Inn was lower and I got a room with a fridge and microwave. The staff went out of their way to get me moved in quickly. The went out of their way to accommodate our softball team between games.....The staff was courteous, the rooms very clean and the prices were competitive. We will be back next year!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Comfort Inn & Suites and Conference Center, responded to this review, October 10, 2012
Thank you for your comments on your most recent stay at the Comfort Inn. We offer spacious rooms featuring Microwaves and refrigerators in all guest rooms! Our staff strives in exceeding guests expectations from the time guests check in to departure day. We are the ideal location for visiting teams with dining and shopping all within a short walk. We appreciate your business and look forward to hosting your team next year!
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Milwaukee, WI
Top Contributor
70 reviews 70 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 27, 2012

We stayed here while attending a family event in the conference center attached which was very convenient. The room itself was spacious with a sitting area and desk. The bed was VERY comfortable with good linens and mattress topping. The hotel itself was full of groups and therefore, noisy in the evening...even had someone mistakenly pound on our door at about midnight. But that is not the hotel's fault. There is no elevator at all nor valet and we found ourselves hauling our luggage around looking for the elevator to the 2nd floor only to find out there is not one. This is surprising considering the costs of the rooms. The front desk staff were friendly and there is a Bennigan's restaurant attached that serves late. The worst part for me was breakfast which was included. The biscuits were cold and refrigerated and the gravy was so salty it was inedible. There were some scrambled eggs and waffle irons (so busy that I never got close to it). There were some muffins and cold cereal I believe....nothing was all that appealing except the waffles. The absolute worse thing was that fact that they used styrofoam coffee cups, etc. ARGH! Don't they realize how long those last in a land fill, how terrible that is for the environment? Shame on Comfort Inn for allowing this. I asked for a regular coffee cup and was told that there are none available. I personally wound not stay again just due to the styrofoam issue.

Room Tip: First floor if you have heavy luggage or are unable to climb stairs.
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  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Comfort Inn & Suites and Conference Center, responded to this review, October 10, 2012
Thank you for your feedback regarding your most recent stay at the Comfort Inn. We value you all feedback, good and areas of opportunity, so that we can share with our staff and continuously improve our product and service. We have made some modifications to our breakfast bar by adding an additional person on our high volume weekend and events. We have also made some changes to our breakfast items that would be more appealing to our guests. We are excited to announce that we have added elevators to the East and West side of the hotel for our hotel guests convenience! We have also made strides in becoming a "Green Hotel" as we received our Green Lodging Certification through the state of Michigan! Our Styrofoam cups we provide are a Choice Standard, but it is also a convenience to our guests so that they can take a cup a coffee with them to go. Thank you again for your feedback, we value your business and hope that you will think of the Comfort Inn the next time your travels bring you to Mt. Pleasant.
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Marquette, Michigan
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2012

Hotel Employees were friendly and helpful! Room was clean and breakfast was good. Quiet and in a great location to the university! We will be back!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Comfort Inn & Suites and Conference Center, responded to this review, October 10, 2012
Our staff is committed to exceeding our guests expectations! Located on Campus, the Comfort Inn is an ideal location for travelers visiting Central Michigan University. Thank you for your feedback. We appreciate your business!
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Toronto, Ontario
Top Contributor
90 reviews 90 reviews
43 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed June 9, 2012

We stayed here for 2 nights during this year`s Highland Games in Alma. We had a block of rooms for the family and extended family attending the Games, which was ab out 20 minutes away by car. Our room was clean, the beds were comfortable and the pool area was good for our 4 year old. It`s pretty modest, but it`s a decent and inexpensive place to lay your head for a night or two. The lobby area was nicely appointed and looked as if it had been renovated within the last few years. The staff were very courteous and friendly. My only comment was the breakfast could have been stocked up a little faster, as it was super busy that weekend and they were consistently running out of different breakfast items. Other than this one minor thing, we had no complaints and would consider staying there under the same circumstances. There is a mall conveniently located across the street, including a Target. The Irish pub/restaurant in the hotel was pretty good, but it you wanted other choices, there was a Red Lobster and a few other chain restaurants close by.

Room Tip: The walls are quite thick, at least on the 2nd floor. There were many events on the weekend we were...
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AmandaLC, Manager at Comfort Inn & Suites and Conference Center, responded to this review, October 10, 2012
Thank you for your feedback regarding your most recent stay at the Comfort Inn. In preparation for busy events and weekends we have added an additional breakfast attendant so that we can cover our high volume times in the breakfast bar. In regards to dining our location is ideal! Several local and chain restaurants, along with shopping, are all located within a short walk from the hotel. For those of you that would like the comfort of dining in your room, Bennigan's restaurant located on property, provides room delivery to our guests. We value your business and look forward to hosting you on future visits to the Comfort Inn Mt. Pleasant!
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Additional Information about Comfort Inn & Suites and Conference Center

Address: 2424 S. Mission St., Mount Pleasant, MI 48858
Phone Number:
Location: United States > Michigan > Isabella County > Mount Pleasant
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites and Conference Center 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Comfort Inn Mount Pleasant
Mount Pleasant Comfort Inn

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