Luxury accommodation with twelve well-spaced accommodation blocks (known as bush suites) fanning out either side of the central dining block (six in either direction). In common with most such establishments there are wild animals roaming around so one needs to be escorted at all times by one of the staff when moving between the buildings (this isn't illusory just to make you feel in the bush - there are two resident lionesses who had killed a zebra for their tea within sight of the Fort, one of whom visited the waterhole immediately in front of the dining room the following evening). We disagree with the comment from another contributor that the water hole is a long way away from the main block. One's not in a zoo - these are nervous wild animals - and as waterholes go this one is close by (and also visible at night).
The service and attention to detail was excellent, in our opinion. It wasn't politic to chip in, but just proving that you can't please all the people all the time (and maybe some people any of the time) we overheard another (English?) couple bemoaning the lack of service and saying they were going to write in to complain. "If only they had different management things could be so much better", it was said. Well, we again beg to differ. The attention to detail was apparent. The waste bins were emptied twice a day; a complimentary bottle of water was provided each evening; the swimming pool and water features were kept clean; afternoon tea was provided even though few guests needed it; and cushions everywhere were not only freshly and symmetrically plumped but in the dining room actually changed twice a day.
The staff were universally polite without being effusive, and in an effort to boost their confidence and actively engage with the guests even the chef came to each table in turn to announce what he had prepared for dinner. This was a nice touch, but as the English of many of the staff is limited (which is hardly surprising as they are all local) this did cause a little confusion on everyone's first night, especially as the "option" of two starters was an illusion (it's actually a four course menu, and the option only applies to the mains). We weren't alone in finding that a four course dinner on top of a three-course lunch was too much, so confusion reigned when we attempted to skip the first starter in favour of the consistently excellent soup course. (We suggested to the management that it might help if the menu was also written out, and were given to believe this change may be implemented).
We stayed for three nights on an inclusive package and were impressed by the number of animals we encountered both on the local reserve and in the National Park itself. The game drive into the park was particularly good value and typically lasted some five and a hours.
- Also Known As:
- Onguma The Fort Hotel Etosha National Park
- Onguma The Fort Hotel
- Official Description (provided by the hotel):
- This Fort is unlike any other, the only one of its kind in Namibia, built in exactly the right spot to give our guests probably one of the best sunset views in the whole of Namibia. Overlooking the beautiful scarceness of the Etosha Pans, decorated only with its wild animals and hundreds of Camel Thorn trees that dot the landscape. Accommodation consists of twelve Bush Suites with fire places for the winter months and air coolers for the summer months. Each suite has an indoor and outdoor shower. The one and only Fort Suite is situated inside the Main Tower of the main complex. It has a large beautifully designed bedroom that leads into a lounge area and out onto a private viewing deck. ... more less