First off, staff was really nice and helpful. But no amount of customer service can help this hotel. The bad: Really terrible location. In the back of a dark, mostly abandoned outlet mall. The first two rooms had lots of hair in the beds.... on the sheets. Very loud Interstate noise. Torn wallpaper. EXPENSIVE!! After tax, the room was about $100 per night. Unbelievable. Worn hotel in need of updating. The good: Pets allowed with a $10 per night charge. We traveled with our small dog, so that was the main reason why we chose this hotel, along with all of the great reviews from this site. Were we staying at the same property??? Also, the beds WERE comfortable, but when you have to question the cleanliness of them, you really don't get a very good night sleep. This is more like a $40-$50 per night kind of place. But even at that rate, the hairy beds are a deal breaker. We switched hotels and I have written a review of that one as well.
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- Also Known As:
- Baymont Inn And Suites Monroe
- Baymont Inn & Suites Monroe Hotel Monroe
- Baymont Inn Monroe
- Monroe Baymont Inn