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“Disappointing service, amenities.” 2 of 5 stars
Review of Pine Bluff Resort

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Pine Bluff Resort
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N 10140 CR 135 (Hwy. 33), McMillan, MI 49853   |  
Hotel amenities
Birmingham, Michigan
1 review
1 helpful vote 1 helpful vote
“Disappointing service, amenities.”
2 of 5 stars Reviewed December 30, 2010

Average. The actual accommodations are ok -- though new and relatively nice, the cabin could have used some additional cleaning. The location is nice (on the lake) however, the cabins are VERY close to each other providing no privacy. What is less than average is the service. The staff are dismissive and customer service does not appear to be a priority for them. We called and spoke with them about the shared lodge (and got the opening hours) on the property that we saw on their website - a big sell for us as we thought our kids could enjoy the games, pool, etc. Staff talked about the great pool tables, dartboards, the pool and hot tub, etc. What they failed to mention was that the hot tub was broken (and by the filthy appearance of it, there were no plans to fix it anytime soon) and that one had to pay for ALL of the games. Also, they closed the lodge early several days in a row, despite repeated requests to open it so our kids could use the pool. We liked the proximity to the town of Curtis and saw lots of deer. The beds are comfortable, and the heated floors are very nice.

The snowmobilers made lots of noise. If this is your thing, it would be fine, if not, it's annoying.

  • Stayed December 2010, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Marketing Manager at Pine Bluff Resort, responded to this review, July 7, 2012
Our pools and hot tub are now operational and open for their full business hours. We are sorry for the disrepair during your stay. We hope that you will stay again as we are now under new ownership. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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15 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Pine Bluff Resort

Address: N 10140 CR 135 (Hwy. 33), McMillan, MI 49853
Location: United States > Michigan > Upper Peninsula > McMillan
Amenities:
Bar / Lounge Beach Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 5 Specialty Lodging in McMillan
Number of rooms: 30
Official Description (provided by the hotel):
Pine Bluff Resort is the UP's Premier Four Season Resort! We have something for the whole family. Swim, fish, hunt or relax poolside. Atv in the fall, snowmobile in the winter, go boating in the spring and summer! ... more   less 

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