Words can not express how at home I felt at this remarkably attentive establishment. The overall environment was mediocre at best but the kind and caring staff more than made up for the out of date decor. Traveling for a mini vacation with my elderly and severely disable grandmother, Brittany, a wonderfully kind and smart woman eagerly helped not only my grandmother but me with the luggage. (Apparently it could not be found upon our departure) I expected much less from a lower priced hotel but surprisingly not only the location was superb but the service as well. The Manager Yvette was always smiling and ready to answer any questions without a hint of frustration or remorse. The best part of my stay was the fact that everyone was friendly and happy. I would definitely recommend this hotel over any in the area because its a great bang for your buck. Why go to more expensive places only to be treated by cold and indifferent staff? I give this 5 stars.
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- Also Known As:
- Extended Stay Madison Heights
- Madison Heights Extended Stay