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Holiday Inn Express Mackinaw City: Traveler Reviews

2.5 of 5
364 Louvigny, Mackinaw City, MI 49701
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Holiday Inn Express Mackinaw City
Ranked #8 of 40 hotels in Mackinaw City
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160 reviews from our community

    Trip type
Traveler rating
    59
    37
    32
    17
    15
Date Rating
Manistee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“clean, quiet and affordable.”
4 of 5 stars Reviewed November 10, 2012 via mobile

I found staff to be friendly and interested in the quality of my stay. The continental breakfast had a good selection of food from warm offerings (biscuits and gravy, etc.) to fruit. Rooms were very clean and the price was fair.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MartyManistee about Holiday Inn Express Mackinaw City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
February 1, 2013
Dear martymanistee,

As the General Manager of the Holiday Inn Express, "At the Bridge", I am proud that you found the staff to not only be friendly, but that they truly showed interest in the quality of your stay. We strive to make every guest, under positive or negative circumstances, to feel genuine hospitality. On behalf of the entire team, we sincerely appreciate your patronage and hope to have you as a guest, in the near future.

Best regards,
D~ Ruff
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Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Great stay, good price”
5 of 5 stars Reviewed November 6, 2012

I stayed here for work and though the front desk was very busy when we arrived the staff was friendly and accommodating. Breakfast was great and the hotel is very clean and comfortable. The room was spacious and even had a small balcony.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask saomurphy about Holiday Inn Express Mackinaw City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
February 1, 2013
Dear saomurphy,

Thank you for your gracious review. The entire staff at the Holiday Inn Express, "At the Bridge", truly appreciates the opportunity to have you as our guest. We look forward your next vist to the Straits area and hope you stop in to see what's new at the Inn. New updates are in progress for 2013 and beyond!

Most sincerely,
D~ Ruff, General Mgr
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Munith,MI
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“DYNOMIGHT”
4 of 5 stars Reviewed November 2, 2012

One of the best Hotels you can stay at in Mackinaw City. The rooms were very clean and comfortable. It was nice to get a free drink voacher to the local Sports bar. It was nice they gave me a Upgrade for a room overlooking the Mackinaw Bridge. I will always pay a few bucks and stay at this Hotel. I would like the Hotel to look at there Balconys and check the Cleanliness of them. Also there Windows in there Guest rooms might need a cleaning. The pool area might also need some attention also. Nice Hotel!!!!

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Wolverine777 about Holiday Inn Express Mackinaw City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
January 5, 2013
Dear Wolverine777,

Thank you for your DYNOMIGHT post. We sincerely appreciate the feedback we receive from our guests. It gives us an opportunity to improve the weaknesses and keep the strengths strong. I am pleased that you found our rooms clean and comfortable. Our balconies are subject to the continual battle with mother nature and not without an effort, most often she wins. My apologese if it was human oversight or another lost battle with mother nature. Since your stay in October, and the slower days of the off-season, all the windows, inside and out, including the screens and tracks have been cleaned and the floor in the pool has been repainted to a lighter color. We are in the process of our Property Improvement Plan, so we hope you will be back soon to see our changes. Best wishes for a new year, that offers new beginnings and great opportunities.

Most sincerely,
The entire staff at the Holiday Inn Express - At the Bridge, Mackinaw City, MI.
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Wausau, Wisconsin
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
13 helpful votes 13 helpful votes
“Cozy Room”
3 of 5 stars Reviewed October 31, 2012 via mobile

We were just here for an overnight, so it met our needs. If I was going to be here for several days though, I would want a larger room and one closer to the main downtown area. We had a king room on the 4th floor, and we seemed to be tripping over things. Breakfast was the typical fare, though the hot items were lukewarm at best. We'll probably try somewhere else the next time we are in the area.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask wecanoe about Holiday Inn Express Mackinaw City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
November 2, 2012
Dear Guest,

We thank you for sharing your experience, at the Holiday Inn Express, Mackinaw City. As always, we welcome feedback, both positive and negative, to use as tools, for training/retraining opportunities. We are glad you found our room cozy for a night, and we do have different room types, conducive to a longer stay. By contacting the hotel directly, we can assist in booking the best accommodations for your needs, based upon availability. As a franchise hotel, items are dictated from the corporate level, so we try to accommodate our guest with the maximum required items, as opposed to the minimum required, so our guests have a greater variety, from which to choose. We are also upgrading and renovating this winter, so we hope to have an opportunity to have you as our guest, sometime in the near future. Thank you, once again, for your feedback.

Most sincerly,
Denise Ruff
General Manager
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Brookfield, WI
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“A good place to stay”
3 of 5 stars Reviewed October 17, 2012

We were recently in Mackinaw City and stayed at Holiday Inn Express and used Priority Points, we are return customers to Holiday Inn Express, we are usually upgraded to the 4th floor, the hotel is older and does need some updating, the beds needs to be replaced, but the rooms are clean, the carpets needs a little updating but the hotel is clean and ok for a night or two.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DianeEB about Holiday Inn Express Mackinaw City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review
January 5, 2013
Dear Guest,

Thank you for your review and your continued patronage and loyal PC Member, at the Holiday Inn Express - At the Bridge, in Mackinaw City MI. Yes, we are an older hotel, but as many may not realize, we are one of the first, if not the very first, Holiday Inn Express Franchise, which is 20 years old. We won a Renovation award in 2003 and are now beginning our Property Improvement Plan that includes new carpet. We have already painted our pool area, cleaned windows and replaced drapes. We have replaced the majority of our mattresses, especially on our club level floor, and new pillows, as well. We hope the next time you visit us, we will have many, if not all of our upgrades complete.

Most sincerely,

D~ Ruff and the entire team of the Holiday Inn Express, Mackinaw City, MI
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Additional Information about Holiday Inn Express Mackinaw City

Also Known As:
Holiday Inn Express Mackinaw City Hotel Mackinaw City
Holiday Inn Express Mackinaw City Hotel
Holiday Inn Mackinaw City
Mackinaw City Holiday Inn
Address: 364 Louvigny, Mackinaw City, MI 49701
Phone Number:
Region: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Mackinaw City
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Open all year! Clean, Comfortable & Affordable! Choose the Holiday Inn Express in Mackinaw City for your next visit. We are close to area attractions, shopping and dining. An easy walk to the shore of the Straits of Mackinac where Lakes Huron & Michigan meet, walk under the Mighty Mackinac Bridge or sit in the park and enjoy the sunset over the water. Large indoor heated pool, sauna, hot tub & fitness room. Free hot breakfast featuring over 25 fresh & delicious items. Seasonal shuttles to casino & ferries. Well-lit interior corridors, elevator & 24-hour desk staff. Every room has a microwave, minifridge & coffee maker.Mackinaw City offers Mill Creek Discovery Park, Colonial Fort Michilimackinac, Old Point Lighthouse, Jack Pine Lumber Jack Show, Mackinaw Crossings Shopping Outlet with Free Light Show, Sunset Boat Cruises, McGulpin Point Lighthouse, International Dark Sky Park Programs, Lighthouse Cruises, Disc Golf, Geocaching & so much more to discover!Our staff anticipates your needs and looks forward to introducing you to the magic of Mackinaw! ... more   less 
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