We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Cozy Room” 3 of 5 stars
Review of Holiday Inn Express Mackinaw City

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
IHG Expedia.com
and 9 more sites!
Holiday Inn Express Mackinaw City
2.5 of 5 Motel   |   364 Louvigny, Mackinaw City, MI 49701   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #9 of 41 hotels in Mackinaw City
Wausau, Wisconsin
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
16 helpful votes 16 helpful votes
“Cozy Room”
3 of 5 stars Reviewed October 31, 2012 via mobile

We were just here for an overnight, so it met our needs. If I was going to be here for several days though, I would want a larger room and one closer to the main downtown area. We had a king room on the 4th floor, and we seemed to be tripping over things. Breakfast was the typical fare, though the hot items were lukewarm at best. We'll probably try somewhere else the next time we are in the area.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review, November 2, 2012
Dear Guest,

We thank you for sharing your experience, at the Holiday Inn Express, Mackinaw City. As always, we welcome feedback, both positive and negative, to use as tools, for training/retraining opportunities. We are glad you found our room cozy for a night, and we do have different room types, conducive to a longer stay. By contacting the hotel directly, we can assist in booking the best accommodations for your needs, based upon availability. As a franchise hotel, items are dictated from the corporate level, so we try to accommodate our guest with the maximum required items, as opposed to the minimum required, so our guests have a greater variety, from which to choose. We are also upgrading and renovating this winter, so we hope to have an opportunity to have you as our guest, sometime in the near future. Thank you, once again, for your feedback.

Most sincerly,
Denise Ruff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

212 people have reviewed this hotel

Traveler rating
    74
    55
    44
    19
    20
See reviews for
69
67
10
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
Brookfield, WI
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 17, 2012

We were recently in Mackinaw City and stayed at Holiday Inn Express and used Priority Points, we are return customers to Holiday Inn Express, we are usually upgraded to the 4th floor, the hotel is older and does need some updating, the beds needs to be replaced, but the rooms are clean, the carpets needs a little updating but the hotel is clean and ok for a night or two.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review, January 5, 2013
Dear Guest,

Thank you for your review and your continued patronage and loyal PC Member, at the Holiday Inn Express - At the Bridge, in Mackinaw City MI. Yes, we are an older hotel, but as many may not realize, we are one of the first, if not the very first, Holiday Inn Express Franchise, which is 20 years old. We won a Renovation award in 2003 and are now beginning our Property Improvement Plan that includes new carpet. We have already painted our pool area, cleaned windows and replaced drapes. We have replaced the majority of our mattresses, especially on our club level floor, and new pillows, as well. We hope the next time you visit us, we will have many, if not all of our upgrades complete.

Most sincerely,

D~ Ruff and the entire team of the Holiday Inn Express, Mackinaw City, MI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 13, 2012

We stayed here for 1 night in July. The rooms are just ok. The bed was really bad, carpets look very old. They advertise rooms with balcony ... But ours was very tiny with 2 chairs warning us not to go there. And fortunately (?) we could open the door to access balcony...! The breakfast is just about average ...... But I should admit that staff is very helpful. Being a long weekend they probably had most of the rooms occupied and it could get very crowded and chaotic. Staff was doing fairly good job serving breakfast to 50 ppl in a room for 25 ppl Another positive is lakeshore is few blocks away for quick getaway from this place. I have no idea how other hotels stack up in this city but I would certainly avoid this hotel next time around....

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review, December 13, 2012
Dear Guest,
Thank you for sharing your experience at the Holiday Inn Express, in Mackinaw City MI. We appreciate your feedback and point of view, so we can improve any weak areas and continue the strong points. As you stated, July is definitely a bustling time in our historic little resort city and yes, it is almost a given that the hotel was at 100% occupancy. I am pleased that you found the staff helpful and hope they were able to direct you to some of the quieter areas, such as the escape of the beach/park areas. We have begun our Property Improvement Plan, since your visit in July, so we hope that you will consider changing your mind and add us to your list, if you are every in the neighborhood, again. Even if to stop in, say hello, and have a cup of joe!

Best Wishes for a Happy Holiday Season from our families to yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 1, 2012

The Holiday Inn Express was the base for a small reunion of 12 family members in September 2012, The five rooms used were clean and well-furnished with coffee makers, refrigerators, and microwaves. The bed and other furniture were clean and in good condition. For both of our two family parties and evening meals, the hotel provided the use of a small conference room and we had food that was delivered by a nearby restaurant. This was very convenient and safe for everyone.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review, February 1, 2013
Dear Guest,

Thank you for giving the Holiday Inn Express, "At the Bridge", in Mackinaw City, the opportunity to host your small family reunion. We are pleased you found everything to your satisfaction and thank you for your kind words. The entire staff appreciates your patronage. It would be our pleasure to have your group back. We will be updating our property with new carpet throughout, and many other upgrades in 2013 and beyond.

Most sincerely,
Denise R., GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 25, 2012

After a long day of travel, we arrived late in the afternoon to the hotel only to be informed upon check-in that Platinum Priority club members only receive a bottle of water as an amenity, no upgrade, as other Holiday Inn hotels do. We booked two rooms and each were on a different floor, neither on the top floor which is supposed to be the best. One room had pillow top mattresses on the beds, but the other room had mattresses that were thin, uncomfortable, and well worn. Both rooms and the entire hotel as a whole smells mildewish, the carpets are old and worn and quite frankly nasty. The rooms did have a nice flat screen tv, but that was about the only good aspect. Bottom line is choose somewhere else to stay.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marjaree F, Director of Sales at Holiday Inn Express Mackinaw City, responded to this review, October 2, 2012
Dear Guest,
We want to thank you for sharing the full details of your recent stay with us. While we value all feedback positive or otherwise, it's disappointing to hear that a guest has left our facility unsatisfied. As a Priority Club Platinum Member, we regret that your stay did not meet the high standards of the Holiday Inn Express brand. We sincerely apologize for the frustration that you and your guests experienced at our facility, and please know that your review was shared with every department in our hotel, in hopes to find new ways to improve. We hope to get the chance to "wow" you with our Customer Service and accomodations in the future.

Kind Regards,
Marjaree J Forbes
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 23, 2012

My family stayed here the weekend of September 21. We had a 2 room mini-suite for the four of us. The suite was nice and clean with plenty of room. There was a flat screen TV in each room as well as a sink, microwave and refrigerator. The main room featured a gas fireplace which we all enjoyed on a crisp Fall weekend. Our fourth floor room had a nice sized balcony that overlooked I-75. The room was quiet despite the proximity to the expressway. We were within walking distance to the tourist area of Mackinaw City but on the West side of I-75 in an area that didn't have the tourist hustle and bustle. The free breakfast was your standard continental breakfast. The pool area was unexceptional and perhaps could of used some better lighting but we enjoyed it all the same. Overall we had a nice experience here and would definately consider staying there again.

Room Tip: A room with a view of the bridge might be worth the extra cost.
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review, May 5, 2013
Dear Valued Guest,

I would like to take this time, to thank you for your feedback. We value our guests and strive to help each guest Stay Comfortable and Stay Satisfied. The principle goal of our hotel is to provide dependable service to our guests, with a friendly staff and quality amenties for your convenience. Your willingness to share your recent experience is genuinely appreciated.

Sincerely, The entire Staff and Management of the Holiday Inn Express-At the Bridge, Mackinaw City, MI.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Lansing, Michigan
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 19, 2012

I have stayed at this Holiday Inn Express just south of the Mackinaw Bridge in Mackinaw City a number of times. It offers a reliable clean and comfortable stay. I enjoy the decent gym and the hearty breakfast. The Mackinaw City area can be very expensive during summer weekends and there are nearby hotels that become very pricey for a poor experience so be careful and try to avoid peak times........this hotel delivers a reliable product.....

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEMC, General Manager at Holiday Inn Express Mackinaw City, responded to this review, November 15, 2012
Dear Guest,

Thank you for your continued patronage, by staying at the Holiday Inn Express- At the Bridge, in Mackinaw City, MI. Also your loyalty to the Holiday Inn Brand Family. We appreciate and value our guests, and are happy you can relax and stay comfortable, at our property. We welcome your feedback, and look forward to giving you a reliable product you have come to expect. Updates in progress.....

Most sincerely,

Denise R
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Holiday Inn Express Mackinaw City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Mackinaw City

Also Known As:
Holiday Inn Express Mackinaw City Hotel
Holiday Inn Express Mackinaw City Hotel Mackinaw City
Holiday Inn Mackinaw City
Mackinaw City Holiday Inn
Address: 364 Louvigny, Mackinaw City, MI 49701
Phone Number:
Location: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Mackinaw City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Mackinaw City 2.5*
Official Description (provided by the hotel):
Open all year! Clean, Comfortable & Affordable! Choose the Holiday Inn Express in Mackinaw City for your next visit. We are close to area attractions, shopping and dining. An easy walk to the shore of the Straits of Mackinac where Lakes Huron & Michigan meet, walk under the Mighty Mackinac Bridge or sit in the park and enjoy the sunset over the water. Large indoor heated pool, sauna, hot tub & fitness room. Free hot breakfast featuring over 25 fresh & delicious items. Seasonal shuttles to casino & ferries. Well-lit interior corridors, elevator & 24-hour desk staff. Every room has a microwave, minifridge & coffee maker.Mackinaw City offers Mill Creek Discovery Park, Colonial Fort Michilimackinac, Old Point Lighthouse, Jack Pine Lumber Jack Show, Mackinaw Crossings Shopping Outlet with Free Light Show, Sunset Boat Cruises, McGulpin Point Lighthouse, International Dark Sky Park Programs, Lighthouse Cruises, Disc Golf, Geocaching & so much more to discover!Our staff anticipates your needs and looks forward to introducing you to the magic of Mackinaw! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Priceline, Travelocity, Orbitz, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Holiday Inn Express Mackinaw City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Mackinaw City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Holiday Inn Express Mackinaw City to your Saves list