This hotel is by far the worst that I have ever stayed in. The manager shouldn't have his job. He belongs working on a computer in a windowless room, never dealing with the public. He was by far the rudest individual that I have ever encountered in the hospitality industry. I travel a great deal and have experienced all types of accomodations. This hotel shouldn't be in business. The hotel is desperately in need of cleaning and updating. The pictures on the internet are far off and this should be illegal since you are expecting some degree of matching and you make a reservation based on this information. The area around the bed was soaking wet and the wallpaper was peeling off. The bathroom was filthy. The TV wasn't working. The towels were worse than those used at a car wash for drying cars. When I called down to get help from the front desk, I was told by the Manager to not bother them and would be forced to leave if another call was made. The entire experience ruined our vacation. The elevator wasn't working and with a handicapped member of our party, this was near impossible to get down from the third floor. The concrete outside the room was filthy. The beach had runoff that appeared to be sludge. I would never let my children go anywhere near the beach. The pool was closed so my children were very disappointed. No explanation was given. No passes to any water park were ever offered. ABSOLUTELY DO NOT STAY HERE!!!

My family decided to surprise our sister who is retiring in September with a weekend getaway to Mackinaw Island. The staff at quality Inn was excellent. The Hotel Manager made sure all 14 of us were is very comfortable rooms, offered the use of their breakfast room and checked on us several times throughout the stay. As the planner in the group he checked in often to be sure that we had what we needed and was very friendly and even offered for us to have a campfire on the beach for our last night there. We all were very pleased and found the rooms clean and inviting and comfortable., We had never done anything like this before but everyone enjoyed the time together and we were all able to be together to celebrate this great event in our sisters life. We will defiantly be back!

Dirty. Even the kids were grossed out. We were put in an outdated building ( not the nice one in the photo). It was quite a hike from the car to the room. The room was rundown and dirty. We couldn't wait to get out of there. I felt sorry for all the people who booked more than one night. I will say that the staff was nice. Also,the pool was not bad. But I would not go back.

Dirty, paid to see the bridge put on end room had to walk past other rooms on balcony to the end to see the bridge. I do not recommend anyone stay here. Lots of barking, disturbing dogs. Cheap coffee pot didn't work. They should be ashamed to offer this place to the public!