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Thunderbird Inn: Traveler Reviews

2.0 of 5
146 Old US Hwy 31, Mackinaw City, MI 49701
Hotel amenities
Thunderbird Inn
Ranked #9 of 40 hotels in Mackinaw City
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60 reviews from our community

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Traveler rating
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    18
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    4
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Date Rating
Traverse City
1 review
1 helpful vote 1 helpful vote
“Nice hotel for a budget-conscious family”
4 of 5 stars Reviewed October 14, 2012

I'll admit it. I'm a cheapskate. Always searching for the best deal, I sometimes skimp on quality. I lucked out this time. Thunderbird Inn was a delightful surprise - clean, spacious rooms with a decent breakfast and an indoor pool too! You can't beat the price or the location. Beds were really comfortable and the place was quiet - we even had a big bus tour there and we didn't hear a thing. We will definitely check this one out again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Julie G about Thunderbird Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeresaDitta, General Manager at Thunderbird Inn, responded to this review
October 16, 2012
I am so glad you enjoyed your stay, and I'm glad to hear you'll be joining us again. Safe travels, have a great day!

Sincerely,

Teresa Anderson/GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Top Contributor
114 reviews 114 reviews
73 hotel reviews
Reviews in 72 cities Reviews in 72 cities
171 helpful votes 171 helpful votes
“Very good for the price”
5 of 5 stars Reviewed October 3, 2012

This was the cheapest room we could find while passing through.

Check in and out was excellent. Room itself was fine - basic but clean. We requested and received a ground floor room so it was nice being able to park right outside our door.

Breakfast in the morning was the usual continental assortment - toast, waffles etc. The staff in the breakfast room was amazing though.

The indoor pool was a big bonus and we really enjoyed it. The water was very warm and a pleasant to swim in. Our only complaint was that it wasn't open at the time it was supposed to be, so several of us were standing outside in the cold waiting to find out if the fellow was going to come and open it.

ktown

Room Tip: Ask for a ground floor room for easy access to your vehicle.
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ktowntravllr about Thunderbird Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeresaDitta, General Manager at Thunderbird Inn, responded to this review
October 16, 2012
I would like to start by apologizing for maintenance not open the pool at the designated time, and I'm sorry you had to stand in the cold that is unexceptable. I will make the nessessary changes to make sure this does not happen again. I am glad you enjoyed the room and breakfast. I will pass your comments along to the attendant as well. Its always nice to hear your doing a good job.:)

Sincerely,

Teresa Anderson/GM
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Grand Bend, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“Passing through”
4 of 5 stars Reviewed September 29, 2012

Reviews were very good so decided to try on return trip. It turned out to be an excellent choice for comfort, service and value. Breakfast was better than average with a spacious eating area. Rooms were very nice an comfortable. The pool looked nice but we didn't try it. The wireless Internet worked well after a call and starting by going out to the pool area and returning to room. Some sort of weak signal problem. All in all this was a great choice and worthy of a repeat.

Room Tip: For Internet close to office as possible
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Loumar6 about Thunderbird Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeresaDitta, General Manager at Thunderbird Inn, responded to this review
October 16, 2012
I am happy to hear you enjoyed your visit with us. I do apologize for the internet signal it is something we are constantly working on, and I have no plans on stopping until the issue is resolved.

Sincerely,

Teresa Anderson/GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mackinaw City
1 review
5 of 5 stars Reviewed September 25, 2012

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mary H about Thunderbird Inn
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TeresaDitta, General Manager at Thunderbird Inn, responded to this review
October 16, 2012
I am so glad you enjoyed your stay with us. I hope to see you again sometime in the future.:)

Sincerely.

Teresa Anderson/GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Calumet, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“towels, what towels?”
4 of 5 stars Reviewed September 17, 2012

My friend and I just returned from Mackinac City. We stayed at the Thunderbird on 9/ 15 & 16th. We had a nice clean room, great breakfast, big clean pool! I only have 1 complaint and that is towards the housekeeping. When we checked in we didn't have any towels in our rm. We called the desk in which we were told that they were still being washed. We never got any!! We went and had to take pool towels to use. The next day we got back from the island and we came back to find that our beds weren't made, no clean glasses , 4 bath towels, ( no smaller ones) and no toilet paper! I have NEVER been in any motel where they didn't make the beds , even if you agreed to not having the sheets changed! Overall though, had a good stay!!! Wish the pool opened earlier though, so we could swim before checkout! ;-)

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by purplelover45 for Mackinaw City
Ask purplelover45 about Thunderbird Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TeresaDitta, General Manager at Thunderbird Inn, responded to this review
October 16, 2012
Thank you for choosing our hotel for your stay, I do apologize about the housekeeping and will work very hard to see that that does not happen to anyone else. I will also get some new towels ordered so people arn't having to wait. I hope you enjoyed Mackinaw.

Sincerely,

Teresa Anderson/GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Thunderbird Inn

Also Known As:
Best Western Mackinaw City
Mackinaw City Best Western
Best Western Thunderbird Hotel
Address: 146 Old US Hwy 31, Mackinaw City, MI 49701
Region: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Business Center Free Breakfast Free High-Speed Internet Free Parking Kids Activities Pets Allowed Room Service Swimming Pool
Hotel Style:
#4 Best Value Hotels in Mackinaw City
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
We are a Beautiful Boutique Property completely devoted to customer service and clean rooms. We provide all the things you have grown to love and trust from a hotel including free WIFI, free breakfast, an indoor pool, coffee makers, irons and ironing boards, cable TV and much more. We are AAA approved, Pet friendly, AARP accepted, along with many other discounts and very close to all local attractions including the ferry lines and water park. Here at the Thunderbird Inn we welcome everyone with a smile and we are confident you will leave with one. ... more   less 
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Thunderbird Inn
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