We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Big Room” 4 of 5 stars
Review of BEST WESTERN PLUS Dockside Waterfront Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added BEST WESTERN PLUS Dockside Waterfront Inn to your Saves list
BEST WESTERN PLUS Dockside Waterfront Inn
2.5 of 5 Hotel   |   505 S Huron St, Mackinaw City, MI 49701   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #11 of 41 Hotels in Mackinaw City
York, PA
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Big Room”
4 of 5 stars Reviewed June 6, 2013

I stayed here for one night on my way to the UP. Had a nice view of the Lake Huron but in early May it was too windy and cold to be outside. The room had a king size bed and a sleeper sofa. It was comfortable, clean, and nicely decorated. Overall it was much nicer than I was expecting.
Breakfast the next morning is exactly what is to be expected of a free hotel breakfast. Nothing special but OK.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, October 4, 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

406 reviews from our community

Traveler rating
    135
    132
    63
    46
    30
See reviews for
131
165
11
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Top Contributor
126 reviews 126 reviews
31 hotel reviews
Reviews in 46 cities Reviews in 46 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 5, 2013 via mobile

Immaculate, well furnished room with balcony looking directly on Lake Huron. I would stay here again. HOWEVER, request a top floor room because you can hear every step that the person in the room above you makes! Ditto with door closings, showers running, tubs draining - THE WALLS ARE PAPER THIN!!! Such a nice place to be so poorly constructed. Front desk staff was inept at check-in. Slow, confused at working the check-in computer, non-apologetic about their slow service. Three workers and all were the same. Poor, poor, poor...

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, October 4, 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 231-436-5001.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Fargo, North Dakota, Usa
1 review
5 of 5 stars Reviewed June 5, 2013

Great Stay, service was excellent, rooms were clean and spacious.
Great Breakfast. (Only suggestion would be to move the waffle station to the end off by itself to cut down on the congestion) Great trip, will be back !!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, October 4, 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, Michigan, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 2, 2013 via mobile

Spring for the extra $20 a night for a beach front balcony. It's totally worth it. Access to Lake Huron beach with beach chairs already set up. The room was clean with nice furnishings. The pillows are amazing. They sell them for $15 at the front desk.
Layout of the hotel is a little funky. The breakfast room is on the third floor. You can take the elevator up, but you still have to walk up a ramp and down the hall, then turn right and walk down another ramp to get there(all outside). They make it sound 'amazing' with the description of a 25 foot breakfast buffet. They have the usual stuff. Waffles, doughnuts, cereal and fruit, etc.
The gym and game room are another feat. They are on the 4th floor. You have to take the elevator or stairs to the 3rd floor, walk up a ramp and down the hall and then walk up another flight of stairs at the end of the hall. There are only 2 bikes, 3 treadmills (one of which was broken) and a Bowflex. Website indicated free weights which I did not see. Game room has two pinball machines and that's it.
Parking lot was very full of cars by the weekend and I am unsure if there is actually one parking spot for each hotel room.
Indoor pool and hot tub area were nice and seemed to be clean and maintained. Towels available on pool area.
Right on the strip and close to downtown shopping and restaurants.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, October 4, 2014
Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 231-436-5001.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northfield, IL
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 23, 2013

Room was nicely furnished and comfortable, with good desk and recharging terminal for phone and computer. There was a large wall hung TV but the view was the best part. The desk staff were very accommodating. The included breakfast was pretty good in a nice airy bright room on the 3rd floor, though it featured powdered eggs that some of our group objected to.

Room Tip: Lake view is a plus for me. Also if on the 3rd or 4th floor, it's nice to be near the elevator...
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, October 4, 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 3 cities Reviews in 3 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 19, 2013

We had room with view of lake. Small deck to sit and watch ferry's and other boats. Room was clean and quit. Nice breakfest area with plenty of room for everyone. Food was excellent. Just what we wanted for one night stay.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, October 4, 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 18, 2013

This is just a beautiful little town. The hotel is right on the lake. The staff are just the best, friendly, kind, and helpful. We stay here whenever we are travelling through Mackinaw City. Would highly recommend it whether travelling as just a couple or with family.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anna L, General Manager at BEST WESTERN PLUS Dockside Waterfront Inn, responded to this review, October 4, 2014
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 231-436-5001.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Anna Lieghio
General Manager
BEST WESTERN PLUS Dockside Waterfront Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS Dockside Waterfront Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Dockside Waterfront Inn

Address: 505 S Huron St, Mackinaw City, MI 49701
Phone Number:
Location: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Mackinaw City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Dockside Waterfront Inn 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cheap Tickets, Priceline, TripOnline SA and Odigeo so you can book your BEST WESTERN PLUS Dockside Waterfront Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Dockside Waterfront Hotel Mackinaw City
Best Western Mackinaw City
Mackinaw City Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Dockside Waterfront Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.