I tried to cancel my reservation, but was shocked when the 72 hours cancellation period is counted by noon of every day, not the check-in start time of every day. The lady over the phone at the hotel did not tell me about the noon when I made reservation.
The manager on the duty insisted on the policy and I could not cancel the room because I called 2 hours later than the 'noon' deadline.
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- Also Known As:
- Best Western Dockside Waterfront Hotel Mackinaw City
- Best Western Mackinaw City
- Mackinaw City Best Western