As of Friday, 14th at 12 o'clock in the morning the America's Best Value Inn had bed bugs in at least two of it's rooms on the second floor. And when we told them that there was bed bugs that looked at us like we where dum and did get there act together until we said " we let everyone in the complex know there is a bed bug infesation." They were not customer friendly and did not make any form of imberstment for the inconvence. So, I strongly advise anyone considering this hotel/inn to look else where. They are extremely under hotel health code violations if they have bed bugs and didn't really care to do anything until someone wants to make a big scene. Most of the things were broken hot tube, reck room was closed and we where suppost to have bottom floor because we have people with bad knees and they gave it to another group after telling use we would have the bottom floor. So, service aka not good at all, honestly how ever runs the hotel should go back to school for hotel managemnet because there is NO customer services.

Its pretty poorly managed place. Good location very close to the cruises to island, but it pretty badly managed. Torn bedsheets, lights not working, shower is either tooo hot or tooo cold, dirty towels.. the list goes on. The front-desk was helpful though.

Stayed for 2 nights over the Labor Day weekend. I have never stayed in a dirtier room! The toliet had not been cleaned in what seemed like weeks. Towels were so stained and filthy I didn't even want to use one. The pool had the biggest hairball (and bandaids) floating in it. Carpet was filthy and was not even vacuumed when we got in there. I had to go to the front desk and ask for it to be vacuumed. Comforters had stains all over them. They know how many quests were scheduled to stay there for the holiday weekend, yet had one toaster and one waffle maker for the all the guests. Ran out of food for breakfast. Months of dust on the bathroom fan and hanging lamp! I don't mind staying at a place that's a little older, but there's no excuse for a room to be filthy! Spend a few dollars more and stay somewhere that you don't feel dirty even after taking a shower.

We reserved a jacuzzi king suite. Upon check-in, went to our room and it was a queen size regular room. Upon calling the front desk they said come back to the office. When i walked in she handed me a new key and said to me "hmmm, not sure what happened, you have a king reservation." No apoligizes, nothing. We drive to the other end of the building and see the other clerk walking out of the room that we are now suppose to go to. Walk up to the room, and find out he was leaving because another guest had complained the room was to dirty so he was in quickly dusting since it had never been done since the building opened 40 years ago.

I don't believe in spending huge amounts of money for a hotel room. I believe that basically you are only going to spend a short amount of time there and i refuse to spend as much then as I do for a months mortgage.... but i do expect a CLEAN room. Yes, the building needs a lot of work, it looks like a cheap motel, but I would have no problem with that if it was clean. I peeled the comforter off, looks like it has never been washed since they put it on there in the 70's. But the inch of dust around the furniture because thats as close as the vaccuum gets.... Spend your money elsewhere, we won't stay there again!

Also, they might have had belguim waffle maker and bagels...but they had 1 of each. So i didn't feel like waiting in line behind the other 8 people there. So I spent money on breakfast, maybe if i had put it towards the room I could have had a cleaner room?