Front Desk associate was so extremely rude it was unbelievable. I have never been treated that way before at a hotel. This person constantly rolled their eyes, was annoyed and made me feel very unwelcome. I can't understand why this hotel would ever hire someone with such poor customer service skills. This situation tells a lot about this hotel if this is the kind of person they want to represent them as you are greeted. The FD associate was horrible and their rudeness bothered me for the remainder of the weekend. It is unfortunate for Hamilton to have such a poorly trained, rude front desk associate, who in my opinion needs to find a job outside of customer service. But considering what I have heard about this money hungry hotel I’m not sure why I was surprised and I should have listened and not went there to begin with.
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- Also Known As:
- Hamilton Inn Select - Beachfront Hotel Mackinaw City
- Hamilton Hotel Mackinaw City
- Hamilton Hotel Select Beachfront