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“Just okay - many nicer hotels in the area.” 3 of 5 stars
Review of Hamilton Inn Select - Beachfront

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Hamilton Inn Select - Beachfront
3.0 of 5 Hotel   |   701 South Huron, Mackinaw City, MI 49701   |  
Hotel amenities
Ranked #14 of 41 Hotels in Mackinaw City
Waynesboro, Pennsylvania, United States
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Just okay - many nicer hotels in the area.”
3 of 5 stars Reviewed October 7, 2012

We had a first floor room, not my preference, hit fairly hard.....perhaps lots of use. The sign stated it was the newest hotel in town...not sure what this meant. We walked past many newer and nicer looking facilities on the same street. The bathroom was extremely small, poorly lit and our room did not look or feel very clean. We stayed two nites because when I called to make the reservation while driving from Wisconsin Dells we were told the "special rate" was not refundable. I truly understand why...once we arrived had we had a choice we probably would have stayed elsewhere. The evening desk staff had a long way to go toward being helpful and friendly. On a positive note..the hotel is conveniently located to many restaurants, the ferries and shopping.....they also had a nice breakfast..

Room Tip: Perhaps rooms on an upper floor are in better shape....we would probably not take a chance on this f...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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604 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Any
English first
Indianapolis, Indiana
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 6, 2012

I guess time and personnel changes and maybe even the economy is taking its toll. Upon arrival (maybe because we booked the "cheap" Internet rate - only to find that it is indeed the standard mid-week rate) we were not informed about WiFi access .. there was nothing about it in the room ... etc. A call to the desk was confusing since there are a few WiFi names that are similar and it was not obvious which one we were to use. Beyond this, it does look like a makeover is due to the physical property. It is close to worn out even if it brags being the newest motel in Mackinaw City. Even the breakfast buffet times lacked communication, one day 6am, the next 7am. Next time I visit I am looking into alternative lodging .. sad, many good memories here over the past years.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Dunedin, Florida
Level Contributor
59 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed September 25, 2012

From the outside, this looks like a nice newer hotel. Inside is a different story. The carpeting in the rooms and hallway are old and need replacing. The stairways have a very distinct musty, moldy odor. Cleanliness is lacking. Filthy windows detract from what could be great lake views. We found the staff to be indifferent, not unfriendly, just not engaged. The breakfast was not very good either. I would not stay at this hotel again. All hotels in Mackinaw City are convenient to the ferries (there are 3 of them), so the fact that a ferry is next door is not a selling point.

Room Tip: Stay at another property.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Ulm, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 24, 2012

Beautiful immaculate room on the beachfront!! Enjoyed the walk out balcony and the numerous sea gulls. The breakfast was very generous and delicious! Superb hotel within walking distance of eating and shopping! We will definitely stay here again!! Thank you Managers and Staff...you were awesome!

Room Tip: Beachfront is super nice!
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zionsville, Indiana
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 24, 2012

We have stayed at the Hamilton Inn for several years since it was brand new (even though it still claims to be NEW on their sign). Customer Service at the front desk is not what it used to be at all. It has been about 3 years since our last visit. Upon check-in they didn't explain how to connect to the Internet. When my husband tried to connect I called the front desk and they told me - we still tried for over 2 hours (& 2 other calls to the front desk and given the same information!) and then finally brought the laptop down to the desk. Apparently they didn't tell us the COMPLETE information!! It would help if they understood ENGLISH a bit better. They did tell us the time for the breakfast - which was true for our first morning but not our 2nd morning - the hours changed due to a bus being there. They also did not inform us of the indoor water park that was part of our stay - we knew about it from a previous stay so asked about it. The communication between the front desk and the guests needs some major overhaul to get me to stay there again. The rooms were OK but haven't been updated since new but yet they were very clean and I have stayed in far worse. We were there mid week and the rate was $59 a night so not complaining on that one as on the weekend the rooms go for $169 a night! We liked staying there because it is right next door to the ferry to the Island and convenient and love the beachfront.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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taylor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 19, 2012

My husband and I visited our son in Iowa and decided to come home through the UP...we knew it was going to be a huge fall color weekend ,so we called the Hamilton Inn in Mackinaw City and made reservations for saturday before leaving Iowa...I gave them my mastercard and they gave me a reservation number. We arrived in town early afternoon, (sure enough the town was bumper-to-bumper traffic) We came in with our luggage and confirm # ...and they tell us they gave our room away .its 3 p.m folks! They said they called to see if we were coming ,I told them we gave you our credit card for the room...because we were in a no service area while on the road we were screwed...we were extremely lucky to get the last room at a motel (after a frantic search) I really believe they sold us out for a higher price...we almost ended up sleeping in a rest area....We Will never consider staying at a Hamilton Inn again!

Stayed October 2011, traveled as a couple
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robinson, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 18, 2012

Stayed on the fourth floor overlooking the lake. Have a wonderful time. Enjoyed their breakfast and pool. The room was spotless and I loved the screen door to the balcony. The only negitive thing was the shower was dark but I could live with that and the jacuzzi in the super large bathtub wouldn't turn on. We called the front desk and the maint guy came up and played with the controls and fixed it. So I still say the 3 days at this hotel was wonderful and I plan on returning every year!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hamilton Inn Select - Beachfront

Address: 701 South Huron, Mackinaw City, MI 49701
Location: United States > Michigan > Cheboygan County > Mackinaw City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #14 of 41 Hotels in Mackinaw City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hamilton Inn Select - Beachfront 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Hamilton Inn Select - Beachfront Hotel Mackinaw City
Hamilton Hotel Mackinaw City
Hamilton Hotel Select Beachfront

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