Dissappointing! we booked a two night stay in a king room using Groupon / Travelzoo for $386. We arrive on a Sunday at 11am , we are told check-in is 3 , come back then. nothing to do at the hotel , the common area is the size of my livingroom and it has a couch - table -tv. we return at 3 ,room ready and OMG - the hallway and room have an overpowering perfume smell - a king bed , a chair and a small "garage sale" dresser .. thats it. room was smaller than a bedroom in my house. We requested a larger room , were told if we paid $80 a night more they would move us up ,even though the 92 room hotel was almost empty(sunday) no free upgrade. bed mattress shot - room dated - feather pillows provided when requested -poor tv reception - ugg.we checked out the next morning even though we paid for 2 nights and when leaving the hotel staff only said " you are checking out a day early ? do you want to leave your resturant charges on the credit card we have on file?" no " is there something wrong - or what can we do to improve your experence ". If you stay on the island and want a fond memory of the experence do not stay here. They get your money and that's all they care about.
- Also Known As:
- Island Hotel Mackinac
- Official Description (provided by the hotel):
- With over 150 years of experience offering exquisite hospitality, the Island House Hotel welcomes visitors and guests to this State of Michigan Historic Landmark. Overlooking the shores of beautiful Lake Huron, the Island House Hotel offers guests comfortable and modern accommodations. Recommended by AAA, Island House is the only hotel on Mackinac Island that is located within the pristine boundaries of the Mackinac Island State Park. All of our rooms have air-conditioning available. ... more less
- Reservation Options:
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