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“Impeccable Service” 5 of 5 stars
Review of Grand Hotel

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Grand Hotel
4.0 of 5 Hotel   |   286 Grand Avenue, P.O. Box 286, Mackinac Island, MI 49757   |  
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Special Offer
Mother's Day Weekend
Ranked #5 of 13 Hotels in Mackinac Island
Certificate of Excellence 2014
Decatur, Al
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Impeccable Service”
5 of 5 stars Reviewed October 2, 2013

My father and his fiancé along with my sister and I stayed at The Grand Hotel. From the time you walk through the door the staff make you feel like royalty. We booked 3 separate rooms and asked to be close by. They had all our rooms next to each other just how we asked. The rooms are spacious and decorated nicely. The Michigan special package that we booked included a cocktail party, dinner and breakfast the next day. What a deal. The dinner was very elegant with a piano player/jazz music playing. Most of the staff are from Jamaica and are so fun. The cocktail party was awesome with beautiful and delicious appetizers as well as a nice assortment of beer and wine. After dinner we went to the nightclub where they had a band with a young female singer that was so nice. The drinks in the lounge are a little bit overpriced so be careful there but a nice atmosphere and great for dancing. The next morning we went to breakfast and Wow what an assortment of items. If you walk out hungry after that something is wrong.
Overall this is a destination and a hotel everybody should get to experience once in their lifetime.

Room Tip: We booked the least expensive room and it was great. We were at the end of the hall so it was furth...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,414 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (470)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
Fenton, Michigan
1 review
5 of 5 stars Reviewed October 2, 2013

We came to the Grand Hotel on one of the fall packages--and what a terrific introduction to the Island and Hotel it was! Everything about our visit was first-class. Every staff person was efficient, professional, helpful, and friendly! The hotel itself is so charming, spotless, and beautifully maintained. We never touched our luggage once it was unloaded on Schepler's Ferry lot. It was delivered to our room at check-in and picked up from our room upon check-out. This was a big plus to our senior group! The grounds were beyond belief--gorgeous flowers, water features, and the most peaceful, beautiful view imaginable!! The golf course was definitely a treat--from the front nine layout, the accommodating staff, the buggy ride from the 9th green to the 10th tee, and the outstanding views on the back nine! Our party of eight loved every aspect of our visit to the Grand Hotel!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 1, 2013

The Grand Hotel is first class. The entire staff treats you like a valued guest. The rooms are very nice, and everything is extremely clean and well presented. This was our first stay here, but it won't be our last. I'm already planning our next trip to Mackinac Island and we won't be staying anywhere else but the Grand Hotel. I'd highly recommend it to anyone.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novi
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 1, 2013

The Grand Hotel is an amazing piece of history. It is a huge building constructed of Michigan pine. The floors creek as you walk, adding to the charm. Each guest room is decorated differently, all exquisitly. A multi-course dinner is served each night, coat and tie required for men, dressy attire for women which adds to the elegance. A buffet breakfast as well as a made to order breakfast is also included. All the food is delicious! The huge porch overlooking the Mackinac bridge and Lake Huron is a perfect place to relax in the afternoon or after dinner to unwind from a busy day on the island. The hotel grounds are beautiful, with a pool, croquet, carriages, ice cream, golf and places to relax. The stay is pricy but it is so worth it for the experience!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
1 review
5 of 5 stars Reviewed October 1, 2013

The Grand Hotel is a one of a kind experience. We have been there 7 times over a number of years. We are never bored exploring the hotel, grounds and the island. The hotel, staff and the food are exceptional at the Grand Hotel and their other venues. They have done an exceptional job creating a relaxing yet elegant experience. When we are in Michigan we make sure that the Gran Hotel is included in our travel plan. Would not miss it!

Room Tip: Rooms with a view of the porch and lake are fantastic.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ishpeming
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 1, 2013

It's not sleek, modern and cold. It's gracious, decadent and warm. The 5-course dinner is an evenings entertainment, wonderful food choices, friendly service, and then a coffee or sherry in the parlor after dessert. No cellphones ringing, no parents yelling at their children, just the clip-clop of the horses outside the hotel. This is as close to feeling like royalty as an everyday person can get. I'm looking forward to returning!

Room Tip: A lakeview room is worth the extra cost.
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  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudsonville, Michigan
Top Contributor
73 reviews 73 reviews
17 hotel reviews
Reviews in 30 cities Reviews in 30 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 28, 2013

We were not staying here but took the $10 tour. Self guided and hits the highlights. Beautiful grounds. Stately old hotel with thousands of interesting photos lining the walls. And of course... The front porch. Just awesome!

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel

Address: 286 Grand Avenue, P.O. Box 286, Mackinac Island, MI 49757
Phone Number:
Location: United States > Michigan > Upper Peninsula > Mackinac County > Mackinac Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 13 Hotels in Mackinac Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Grand Hotel 4*
Number of rooms: 390
Official Description (provided by the hotel):
Welcome to America’s Summer Place. Every year since 1887, Grand Hotel has welcomed guests and families to Mackinac Island, where cars are not allowed and bikes and horse drawn carriages are the favored modes of transportation. As Travel + Leisure’s 500 World’s Best Hotels and Conde Nast Traveler's Top 5 Midwest Resorts in 2012, Grand Hotel offers outstanding accommodations where no two guest rooms are alike. Enjoy spectacular views of the Straits of Mackinac in a rocking chair on the world’s largest porch,complimentary children's programs, The Jewel golf course, swimming, tennis, lawn games, gardens, bicycling, carriage tours, shopping, Sadie's Ice Cream Parlor, and an experience you will never forget. ... more   less 
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Also Known As:
Grand Hotel Mackinaw Island Michigan
Grand Hotel Mackinac Island Michigan
Grand Hotel Island Mackinaw
Grand Mackinac Island

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