I've been taking the SS Badger across Lake Michigan twice a year for many years now. The staff is always helpful, pleasant and downright fun. Unlike the other cross-lake ferry the Badger rarely cancels due to bad weather. This is because it was originally built as a train car ferry and can handle rough crossing far better than other ships. She's also chock full of history - even has a small museum on board. There's also a movie room (they usually show one or two per crossing), a "quiet room", a gift shop, two television viewing areas, two options for food and a main lounge where you can enjoy Badger Bingo (don't knock it until you've tried it). So this ship has a LOT more going for it beyond being far better than driving through/around Chicago if you need to get across the lake.