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“Worst night sleep” 2 of 5 stars
Review of Americas Best Value Inn Livonia/Detroit

Americas Best Value Inn Livonia/Detroit
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Americas Best Value Inn Livonia/Detroit
2.0 of 5 Motel   |   28512 Schoolcraft Road, Livonia, MI 48150   |  
Hotel amenities
Ranked #14 of 14 Hotels in Livonia
Clinton Townshi
1 review
“Worst night sleep”
2 of 5 stars Reviewed October 23, 2012

From the time we checked into our room until they finally passed out around 3 am, the person in the room above us walked around pacing the floor and making the floor squeak. They left around 11:30 pm which I prayed to fall asleep, but the bed was so hard and the pillow was like a huge marshmallow, that I couldn't. They returned within the hour and the pacing started again. All I can say is Drug head!!!!! Oh yeah, we randomly got a wake up call at 3:45 am!!!! I had to wake up at 5:45 to go to work. NEVER AGAIN!

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelguest28512, Manager at Americas Best Value Inn Livonia/Detroit, responded to this review, November 2, 2012
I'm sorry about the horrible night stay you had on your recent visit to our hotel.
I can not apologize enough regarding the noisy guests that were above your room.
The wake-up call you received in the middle of the night should have never happened. Our front desk staff is very well at making sure these timers are turned on and off to accommadate all guests. however, they did seem to miss your room call. With this I do apolgize and hope you will consider giving our hotel another chance to accommadate you again.
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23 reviews from our community

Traveler rating
    3
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    3
    10
    6
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4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Livonia, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 25, 2012

I had stayed here in the past was not a fan. So when I got stuck here for work I was very upset. Then at check in I saw new faces be-hide the front desk and found out the hotel had new management. The manager put me up in the building that had just been re-done and the room still smelt like paint, which I am not complaining because the old owners didn't take care of the hotel at all. There was not much for breakfast the first day, but muffins were brought in the next morning and the coffee was always fresh. I guess the girl be-hide the counter is in love with coffee. When I got bored at night I walked down to the front desk and a very nice conversation with the older gentleman about when the renovation will be completely done. Between the managers and staff I was happy enough and will stay here again for work.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelguest28512, Manager at Americas Best Value Inn Livonia/Detroit, responded to this review, November 2, 2012
Dear Guest,
I am very happy that you are willing to Stay with us again and that you are very understanding about the new management. We look forward to seeing you again and we hope that we have more things for you enjoy when you do.
Thank you Barb
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1 review
1 of 5 stars Reviewed September 2, 2012 via mobile

1st off, don't let the photos fool you like they did us. Curtains were dirty, tub wasn't clean, no fitted sheets for the, beds. We had a 3 nite stay, no maid made the beds, brought clean towels & no cleaning at all. To top it off it was infested with bugs. I will NEVER STAY HERE AGAIN!!!

  • Stayed September 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelguest28512, Manager at Americas Best Value Inn Livonia/Detroit, responded to this review, November 2, 2012
Dear Guest
I am sorry that you stay here was unpleasent. We Did address the proplem and have an a company come in once a week to check our rooms. We are sorry about the poor houseing as well they have all been informed and trained to clean the rooms much better. We hope that you do give us another chance, seeing as how we are under new management and doing every thing we can to make all of the guest happy.
Thank you for your Concern, Barb
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Detroit, Michigan
1 review
2 of 5 stars Reviewed June 28, 2011

The staff was very responsive to our concerns but the chef is only as good as his/her ingredients. Two room changes, three rooms total, and couldn't find a working safe. The rooms smelled strongly of carpet fresh, and the carpets had a suspicious disinfectant slickness to them. One room saw a headboard with someone's initials carved into it. We spent the night in the handicapped room: No place to hang the hand held shower head so my husband and I took turns holding the shower head for each other. The bed and pillows were comfortable. There were adequate environmental controls. No rowdy guests, quiet night.

  • Stayed June 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maclivonia, Manager at Americas Best Value Inn Livonia/Detroit, responded to this review, March 13, 2012
Thank you so much for taking the time to share your comments. We would like to apologize that no everything was perfect during your stay. We have addressed the safe and carpet issues with our staff and they have been taken care of. We appreciate the kind words and hope you will come back and see us in the future.
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Cincinnati
Top Contributor
68 reviews 68 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed June 23, 2011

Price is right, room was clean but the complete motel is showing it's age and not being kept up.
The "queen" bed was maybe full. The first room they gave me, the door would not open. The motel was almost completely empty yet the check in clerk had to really search for a room for me - strange.
The whole area is run down and falling down.

Room Tip: don't stat here
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  • Stayed June 2011, traveled solo
    • 5 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maclivonia, Manager at Americas Best Value Inn Livonia/Detroit, responded to this review, March 13, 2012
Thank you for sharing your comments with other travelers. We are pleased that you found the room clean and would like to say we are sorry for the other issues you had.
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Chicago, Illinois
1 review
5 of 5 stars Reviewed January 12, 2011

the rooms are very clean and warm they really keep them up and the people are very friendly i don't stay no where else but there rooms are always open for my convenience i have even got my family to stay there and they really enjoyed it and the price keep up the good work.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maclivonia, Manager at Americas Best Value Inn Livonia/Detroit, responded to this review, January 18, 2011
Thanks for the kind words, hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 14, 2009

Stayed at this location on Schoolcraft Road on I-96 east of Plymouth with 3 overseas guests who fortunately had previously experienced the true Super 8 standard that I have become accustomed to in 20 years or more of staing at Super 8 facilities.

The owner and staff of this place betrayed that standard with their uncaring and cavalier attitude regarding the facility's deficiencies.

Complaints lodged within 1st hour of check-in:

Lobby's soda machine not working
Ice machine not working
Safety box - in neither of the two rooms I had booked - not working

No attempt was made to fix any of these deficiencies in the 2 days we stayed, and no apology was offered for the substandard services.

The breakfast bar was the most under-supplied I've ever seen. No milk available for cereal; minmal variety (and quantity) of available grains (cereal / breads), don't think there was any fruit. Had to ask for preserves, etc. There was no improvement on the second morning.

Do NOT, under any circumstances contemplate staying at this location if the same (mis)management is there as when we had the misfortune of staying at it. You can get far better service at the Canton Super 8 – just 15 minutes away on I-275 just south of Plymouth.

  • Stayed October 2007, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maclivonia, Manager at Americas Best Value Inn Livonia/Detroit, responded to this review, January 18, 2011
We would like to apologize for your inconvience during the stay. We would like you to know that we are no longer a Super 8 and have now become an Americas Best Value Inn. Along with that change, we have made many improvements at our property which we are sure you will like. Please try us again. Thank you
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Additional Information about Americas Best Value Inn Livonia/Detroit

Address: 28512 Schoolcraft Road, Livonia, MI 48150
Location: United States > Michigan > Livonia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #14 of 14 Hotels in Livonia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Livonia/Detroit 2*
Number of rooms: 83
Reservation Options:
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Also Known As:
Super 8 Livonia
Super Eight Livonia
Livonia Super 8
Livonia Super Eight

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