My husband and I were looking for a romantic night away from home, so we booked a room at the Embassy Suites Livonia. That was our first mistake. Upon check-in, we knew we chose the wrong hotel when a busload of soccer moms and their hyperactive, rude, noisy ADHD offspring took over the lobby. The room was just ok, we weren't really impressed at all. The hotel was crawling with children. Everywhere. There were signs posted everywhere that children must be accompanied by a adult, but these rules were obviously just recommended guidelines that no one bothered to pay attention to. We complained several times to the manager at the front desk, and all we got in return were shrugged shoulders and, "we're trying to take care of it". When we decided to take a swim later, there were used towels everywhere scattered about the pool area and not one clean, dry towel on the racks. I personally went to the front desk and requested towels. 20 minutes later, no towels. So I used the emergency phone from the pool and simply said, "towels!!!!!" to the manager who answered the phone. Finally, they brought towels. Empty beer cans everywhere in the pool area. 10:00 pm (adult swim) and the whirlpool was crammed with 4 adults and 8 kids. Finally the manager came in at about 10:30 pm and asked the children to leave, as it was "adult swim" time.
Will we come back? ABSOLUTELY NOT.
Do we recommend this hotel? ABSOLUTELY NOT.
For God's sake, stay at the Novi Sheraton on 8 Mile and Haggerty Road in Novi if you want a romantic weekend with your significant other.
If you are in town for a soccer tournament with your kids, by all means- have at it. Just show some respect toward the other guests who may not appreciate your precious little darlings tearing through the hotel like little tazmanian devils.
EMBASSY SUITES HOTEL MANAGEMENT- TAKE CONTROL OF YOUR HOTEL.
- Official Description (provided by the hotel):
- Located only a short drive from downtown Detroit is the Embassy Suites Detroit-Livonia/Novi hotel, an all-suite hotel with all the comforts of home. Guests unwind in spacious two-room suites featuring a private bedroom and living room. Each suite includes a large dining/work table, two cable televisions, two telephones, wireless Internet access, microwave, fridge, and coffee maker. The hotel offers complimentary full cooked-to-order breakfast in the morning, and complimentary drinks with light snacks at the Evening Reception every night. The Cascades on-site Restaurant serves lunch and dinner, and Room Service is also available. The hotel is welcome to large meetings and events. Guests who book the hotel for a wedding reception can also receive a complimentary on-site wedding ceremony in the gorgeous atrium. Guests enjoy recreational activities at the hotel's 24-hrfitness center, indoor pool and sauna. Business facilities include a 24-hour business center, complimentary printing service, meeting rooms, audio/visual equipment rental, and banquet facilities. Other amenities at the Livonia hotel include local area shuttle service, laundry service and safe deposit box. Guests of the Embassy Suites Detroit-Livonia/Novi hotel enjoy being near local attractions like Comerica Park, Ford Field, Henry Ford Museum, golf courses and casinos. ... more less
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- Also Known As:
- Embassy Suites Detroit - Livonia/Novi Hotel Livonia
- Embassy Suites Livonia
- Livonia Embassy Suites