I was in town for a business trip, really only needed a place to sleep. Since the event I was attending was hosted at this hotel I decided to stay on-site. I booked far in advance and received a discounted rate. The initial room I was given was a handicapped suite. I'm not handicapped, but didn't think that would be an issue, Upon entering the room all seemed well. The bedding and room seemed to be very clean. The ceiling of the bathroom was very water stained. The sleep number bed on the left was broken requiring me to sleep in the bed near the outside window. During the night when rolling over whenever I would face the middle of the room I was awakened by the overpowering stench of mildew/ stale sour laundry. I don't know if the carpet was wet and not dried properly or what, but it was nasty. I turned on the AC only to find it made a loud banging noise each time it cycled. The staff at the front desk was wonderful and moved me as soon as I identified the issue the following morning. My second room was larger and was not foul smelling. The ceiling tiles in this room were also water stained. I'm not sure why you'd use dropped ceiling tiles in a bathroom, but that seems to be the norm for this hotel. I was very disappointed to see the film of dirt/dust/mildew that was on the ventilation duct near the ceiling. Sadly this room was directly off the pretty atrium with pool area where hotel guests are not respectful of their noise levels.The front desk staff are all very kind, friendly and hospitable, providing tips on where to go for dinner, arranging for a cab and addressing each question or comment with a smile. This staff deserves a building that matches their winning attitude.
- Official Description (provided by the hotel):
- We are a newly renovated, full service, hotel with two food outlets and two bars. Located next door to the Laurel Park Mall. Complimentary parking, local transportation and high speed wireless internet access. Indoor heated pool, hot tub, exercise facility, pool tables and game room. We have over 15,000 sq. ft of meeting space. Numerous restaurants with in walking distance(Red Robin, Jimmy Johns, Buffalo Wild Wings, California Pizza Kitchen, Pancheros, Applebees,etc). Check out how great the hotel looks. ... more less
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- Also Known As:
- Radisson Hotel Detroit Livonia
- Radisson Livonia
- Livonia Radisson