Was in town for a friend's wedding and took the shuttle service to/from the hotel/reception. The front desk staff was very rude and not helpful at all. We took our stuff to the room and came back down for the shuttle. The driver didn't seem too familiar with the reception hall so we offered to let him use our phone for navigation. He instead used his scrawled directions on a paper napkin and insisted he was going the right way. Wrong. He took us 25 min in the wrong direction. Needless to say, it took us 1hr & 10 min to get to the reception that was 10 miles away!!! We missed the march, speeches and almost dinner altogether! There was no apology or remorse. The whole staff needs an attitude check.
Location: United States > Michigan > Lansing
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Ranked #15 of 24 Hotels in Lansing
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Lansing Hotel And Conference Center 3*
Number of rooms: 240
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- Also Known As:
- Ramada Lansing Hotel And Lansing
- Holiday Inn Lansing
- Lansing Holiday Inn