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“poor upkeep” 2 of 5 stars
Review of Super 8 Lansing

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Super 8 Lansing
2.0 of 5 Motel   |   910 American Road, I-96 Exit 104, Lansing, MI 48911   |  
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Ranked #23 of 24 Hotels in Lansing
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96 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bay City, Michigan
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 28, 2013

I typically take reviews of lower cost hotels with a grain of salt, as it's difficult to understand fully the reviewer's expectations going in. This is one place where the reviews are right on, and I would not stay here again.

I pre-booked a king room, and after checking in found that I had a room with two doubles. The air-conditioner was unplugged and front panel hanging partially off, and the window open - at the end of a long warm day. But what really got me was that the smoke alarm was beeping. I went back to the front desk and from what I could understand was asked if everything was ok. I explained about the smoke alarm, and the king room that I reserved, but no king rooms were available. I was switched to another room. two double beds. It was late, I figured I could go with it.

OK, so in this room, the air conditioner worked and soon cooled the room after I turned it on and closed the window. Then I turned on the TV, which was uneventful because I read the directions during one of my visits to the front desk. It's not as simple as pointing the remote at the TV and pressing "ON' - but the process does work, even if half the channels did not (no connection at this time).

Alright, pick a bed. The first bed had holes in the sheets. I'd say burn holes, although they didn't appear burned... but holes anyway. Second bed seemed fine, but at this point it was my only choice, and I decided not to be too critical of this one. The carpets in the room seemed to be what I can only call greasy. The toilet never did seem to want to flush very well.

I'm not much of a breakfast eater, but will have a danish, egg, or something in the morning when it's convenient. I did not eat breakfast, although I did have an uninspired cup of coffee.

I'm usually fairly generous in most reviews, but everything about this hotel screamed cheap, and nobody seems to care. On my way down to the desk in the morning I could still hear the smoke alarm chirping down the hallway.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zolfo Springs
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2013

The room was dirty, sheets worked off the bed, no shampoo, ceiling in bathroom had been replaced, but not finished, refrigerator did not work, coffee pot provided in room, but no coffee, cobwebs all over, exit door was not locked. Continental breakfast was coffee, cold cereal, bread for toasting and orange juice.

Stayed August 2013, traveled with family

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Lansing

Address: 910 American Road, I-96 Exit 104, Lansing, MI 48911
Phone Number:
Location: United States > Michigan > Lansing
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #23 of 24 Hotels in Lansing
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Lansing 2*
Number of rooms: 42
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Also Known As:
Super Eight Lansing

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