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“I was only there for one night, the hotel was clean for the...” 3 of 5 stars
Review of Super 8 Lansing

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Super 8 Lansing
910 American Road, I-96 Exit 104, Lansing, MI 48911   |  
Hotel amenities
Ranked #22 of 23 hotels in Lansing
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71 people have reviewed this hotel

Traveler rating
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    39
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Zolfo Springs
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2013

The room was dirty, sheets worked off the bed, no shampoo, ceiling in bathroom had been replaced, but not finished, refrigerator did not work, coffee pot provided in room, but no coffee, cobwebs all over, exit door was not locked. Continental breakfast was coffee, cold cereal, bread for toasting and orange juice.

Stayed August 2013, traveled with family

Review collected in partnership with Super 8

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zeeland
1 review
3 of 5 stars Reviewed July 19, 2013

very run down and dirty- the breakfast was terrible- a few pieces of bread, some spoiled OJ, and cereal. did not feel safe. had a non smoking room but the whole place smelled of smoke.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOLLAND
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed May 26, 2013

Super 8, American Road, Lansing, MI, May 24, 2013


A hotel that need “TLC.” The hotel is fine for the following:

1. Structure
2. Quietness – it is next to I 96, but you do not hear the road
3. Quietness – no noise between rooms
4. Paint job – hotel is well painted
5. Room door – electronic door system works fine
6. Breakfast – limited selection, but fine
7. Outside lighting around the hotel is excellent

However, the hotel needs “TLC”

1. Room 107 – chair cushion needs replacement due to cigarette butt burns – chair is fine
2. Concrete needs cleaning outside entrance
3. Parking lot lines need painting
4. Breakfast room needs cleaning
5. When I called to send a fax to the hotel, the female desk clerk at 5 pm on Friday, May 24, told me she was hanging up because I was faxing not a customer on the phone
6. Front desk staff is always on the phone
7. Carpet in room 107 need vacuuming and perhaps a cleaning
8. Entrance door from outside needs repair
9. Awards of Excellence from Super 8 for 1997, 1998, and 1999 are posted. It is 2013, and it looks like it has been a long time since they have won an award of excellence
10. Table in room 107 wobbles
11. Bedspread in room had cigarette burn
12. Curtains need to be rehung in Room 107
13. More plugs are needed for refrigerator, microwave, and wall lamp.

The hotel needs to good through and do the minor, but very obvious, repairs are needed. It has potential to be a nice hotel, but they need to have an outsider do an audit of each room.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Super 8 Lansing

Address: 910 American Road, I-96 Exit 104, Lansing, MI 48911
Location: United States > Michigan > Lansing
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #22 of 23 hotels in Lansing
Price Range (Based on Average Rates): $
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Also Known As:
Super Eight Lansing

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