I booked at this hotel due to the convenience of staying at the same location as the 2-day meeting which I am facilitating/presenting. Unfortunately, when I arrived this evening they didn't have a room for me. The most frustrating aspect of this was that I had called just a couple of hours before to double check that there were no problems with the reservation. I knew I would be arriving late and hate to have to deal with hotel issues when I am that tired. When I arrived, I was informed that due to leaking ceilings in several of the rooms, I would have to stay elsewhere. When I inquired whether or not I was the last check in of the night, I was told that they still had one room left, but that was being held for a "VIP" - not what I wanted to hear at that point. I do understand that issues happen, but I would've have really appreciated the courtesy of a phone call or email as soon as they discovered the issue.
- Official Description (provided by the hotel):
- Welcome to Michigan's capital city and home of Michigan State University! The Crowne Plaza Lansing West is ideally located minutes from the Capitol building and all points of business and pleasure in Greater Lansing. Conveniently situated just off of I-496, we offer plenty of complimentary parking surrounding the hotel. Earn IHG Rewards Club points as you relax in one of 212 beautifully renovated guest rooms. Explore made-from-scratch dining in our brand new restaurant, Bordeaux, and pair your meal with one of over 70 wine labels available in the Cork Room. Or, grab a seat at the bar crafted of Timeless Timber recovered from the Great Lakes and sip a Michigan micro-brew or creative cocktail. Enjoy the 24-hour fitness center, swimming pool and indoor sport court. Then unwind in the comfort of your room with nightly cookie & milk delivery, HDTV with HBO, and complimentary WiFi. Our Sleep Advantage program ensures a great night's sleep with plush bedding, aromatherapy, a designated Quiet Zone, and guaranteed wake-up calls. Doing business in Greater Lansing? The Crowne Plaza Lansing West features over 17,000 sq. ft. of flexible event space as well as a dedicated Crowne Meetings Director to take care of every detail. Escape the ordinary and travel for success with Crowne Plaza! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Agoda, Travelocity, Expedia, Priceline, Orbitz, Tingo, Reservation Counter, Hotels.com, BookingOdigeoWL, Venere and Otel so you can book your Crowne Plaza Lansing West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Lansing
- Lexington Hotel Lansing
- Lansing Sheraton