I was thoroughly wowed by the level of customer services I received at this hotel. After traveling for over 7 hours and having my luggage lost, I was not in the best of moods. Not only did the hotel provide exceptional service and have a great attitude, they also assisted my group and I with getting to a local store to purchase necessities we would need until our luggage arrived. During my stay, every request and question was met with a smile and immediate action. There is a distinct difference between good customer service and amazing customer service. At this hotel, every employee embodies a genuinely positive and helpful attitude that takes a stay from good to amazing. I absolutely recommend this hotel to anyone staying in Lansing.
- Official Description (provided by the hotel):
- Connected to the Lansing Center, the city's convention center, the Radisson Hotel Lansing is conveniently located in downtown Lansing, Michigan. Connected to the Lansing Center, the city's convention center, the Radisson Hotel Lansing is conveniently located in downtown Lansing, Michigan. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Lansing
- Lansing Radisson