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“A Great Place to Stay” 4 of 5 stars
Review of University Quality Inn

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University Quality Inn
2.5 of 5 Hotel   |   3121 East Grand River, Lansing, MI 48912   |  
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Ranked #9 of 24 Hotels in Lansing
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“A Great Place to Stay”
4 of 5 stars Reviewed July 24, 2013 via mobile

Stayed there last Friday. Problems in the past are truly in the past. Yes, the bathroom is small. However, the rooms are quite spacious, there is a large indoor pool and a nicely designed bar area that includes several arcade machines. Rate is good as was the included breakfast. The employes were friendly and I found the word quality to mean something. I would not hesitate to stay at this hotel again.

Stayed July 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonFawaz, Manager at University Quality Inn, responded to this review, August 6, 2013
Thank you for your review! We're glad to hear that you enjoyed your stay. Our entire team prides themselves on the upkeep of our hotel so they'll be happy to see their efforts recognized. We'll see you during your next trip to the area!
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180 reviews from our community

Traveler rating
    87
    46
    20
    13
    14
See reviews for
55
38
14
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Westland, Michigan
Top Contributor
107 reviews 107 reviews
21 hotel reviews
Reviews in 47 cities Reviews in 47 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed July 21, 2013

The University Quality Inn was an okay place to stay for the night. In my opinion the night staff was a bit rude. We entered the hotel after my cousins wedding and we were talking but not loudly in the courtyard near the pool and within 10 minutes a hotel worker said to us (quite rudly) "You need to be in your room or leave the hotel I'm shutting this down." Other then that the hotel itself isn't bad they have a nice swimming area and a good continental breakfast including eggs, waffles, cereal, muffins, coffee, and orange juice. The rooms are okay but the beds are stiff but they give you 4 pillows per bed. They do offer complimentary Wi-Fi and the passcode is "gostate"

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonFawaz, Manager at University Quality Inn, responded to this review, July 26, 2013
Thanks for your review! I apologize for the rude interaction with one of our team members. I'll be sure to address how they're handling shutting down the courtyard. I hope that didn't dampen your experience at our hotel too much. We hope you'll consider staying with us again during your next trip to the area!
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Rochester Hills, Michigan
1 review
5 of 5 stars Reviewed July 21, 2013

After having stayed at quite a few hotels during my travel, I have really enjoyed a very cordial atmosphere in this hotel. The rooms are spacious, well-maintained and neat, unlike other hotels around in the town. All the staff, including the manager are very helpful and courteous. I know most of them by first names due to my frequent stay.

The free breakfast is a genuine one and not a dangling carrot in your face. You can have a sumptuous breakfast sitting by pool side to kick-start your busy day.

Convenient location with good restaurants nearby.

Excellent quality for the affordable price.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonFawaz, Manager at University Quality Inn, responded to this review, July 26, 2013
Thanks for your kind words about our hotel! We pride ourselves on our friendly staff so we're always happy to see that recognized! I'll also be sure our breakfast host sees your review! We hope to see you soon!
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Hersey
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 19, 2013

This is a place I found on the net and have been coming back every time. The staff truly do treat you like a guest! They are so full of smiles and willing to do what ever they can to make us happy and our stay perfect. The rooms are spotless, the breakfast is unbeatable let alone the pool and spa are such a delight. The open courtyard is a unique attraction that sets this apart from others. The room comes with 2 free drinks from the pool side bar, another feature that you do not get at other hotels. The beds are so comfy. Kudos to Anthony and the rest of the staff. We will be back again and again.

Room Tip: I asked for a room near the pool and that is what I received, it couldn't have been any closer...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonFawaz, Manager at University Quality Inn, responded to this review, July 26, 2013
Thank you for your review! Anthony and the team are always working to go above any beyond the needs of our guests. We're happy to see their efforts paying off! See your during your next trip to the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 15, 2013

Very clean and comfortable. Really nice common meeting area. Great Breakfast. Plenty of room for large groups being by a university. We were happy to get their last room as we were traveling thru MI. Michigan does not have enough hotels. Never travel without reservations. The manager held the room for a few minutes as we drove there so that we could have a room that night. He even discounted the rate because it was so late. Very nice place.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonFawaz, Manager at University Quality Inn, responded to this review, July 26, 2013
Thanks for your review! We're glad you were able to stay with us during your trip. We hope to see you during your next visit to Lansing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
detroit
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 11, 2013

I stayed just one night but I really enjoyed my stay. Check in was smooth and fast and the people at the front desk very friendly and extremely helpful. My friend and I are a bit silly sometimes and they actually joked around a bit with us.
Beyond that they have cookies at the front desk, a great free breakfast, and they give you beverage coupons. One for each person and one for each night of your stay good for well mixed drinks, beer, soft drinks and juice. It's a small bar but nice and you can pay the difference if you want to have them use top shelf.
The room was very clean and came with a small fridge, microwave, coffee maker, ironing board and hairdryer. The only thing was with two girls...they definately need more electric outlets near the vanity and also could use another towel rack.
Bed was very comfortable and the hotel was quiet all night so we had no trouble sleeping. Our only regret was that we didn't have time to swim in the indoor pool!
Anytime I go to a concert or event in Lansing and need a place to crash...I'll go back to this Quality Inn. Oh and there is every fast food place imaginable within walking distance.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonFawaz, Manager at University Quality Inn, responded to this review, July 20, 2013
Thanks for your review! We're glad you enjoyed your stay. I hope the outlets weren't too much of an inconvenience! We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed July 11, 2013

My husband and I stayed over the 4th of July weekend. We had a great stay there. There were tons of things that made our stay special - they have a nice swimming pool which I loved. They do have complimentary internet which was a plus. Free breakfast - waffles, fruits, cereal, toast, yogurt, OJ, coffee - which was really nice. The room was very clean and the bed was very comfortable. Super convenient parking. Great location with Dunkin Donuts and Walgreens few steps away. Last but not the least, the most courteous and warm staff ever! They were incredibly friendly and helpful from the moment we arrived. We couldn't have asked for more! Highly recommended.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonFawaz, Manager at University Quality Inn, responded to this review, July 20, 2013
Thanks for your review! We're happy you enjoyed your stay. We hope you had a Happy 4th!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about University Quality Inn

Address: 3121 East Grand River, Lansing, MI 48912
Phone Number:
Location: United States > Michigan > Lansing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Lansing
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — University Quality Inn 2.5*
Official Description (provided by the hotel):
The University Quality Inn is conveniently located right off of US-127, minutes from downtown Lansing, MSU, and within walking distance of 14 restaurants and 70 stores. The University Quality Inn offers rooms that are very spacious, a courtyard where you can enjoy the hotel lounge, indoor pool, hot tub and fitness center. You’ll find that our hotel is a great place to gather with a group or have a relaxing getaway. We offer rooms with luxurious heart shaped Jacuzzis, and comfortable suites for the entire family. We offer special group rates for corporate events and meetings, weddings, sports functions and various other events. Ask us about our special rates for your event. Whether it is for business or pleasure, we are sure you will find just what you need at the University Quality Inn. We offer the utmost in customer service and satisfaction; we are committed to making sure that your event meets all your expectations. ... more   less 
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Also Known As:
University Quality Hotel Lansing
Quality Inn University
Quality Inn Lansing
Lansing Quality Inn

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