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“Brand new hotel” 5 of 5 stars
Review of Hampton Inn & Suites Lansing West

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Hampton Inn & Suites Lansing West
2.5 of 5 Hotel   |   900 N Canal Road, Lansing, MI 48917   |  
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Ranked #2 of 24 Hotels in Lansing
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Brand new hotel”
5 of 5 stars Reviewed February 14, 2014

This hotel is brand new. They used to be in an old building last year, but this new building is beautiful. Very nice furnishing and the stuffs were very nice and helpful. Has pool, fitness center and zacuzzi. Location is nice as well, next to interstate highway.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and... H, Front desk agent at Hampton Inn & Suites Lansing West, responded to this review, April 22, 2014
On behalf of the Hampton Inn & Suites Lansing/West, I would like to express my sincere appreciation in response to your recent stay at our hotel. I look forward to your return visit & hopefully we can meet & exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

128 reviews from our community

Traveler rating
    90
    23
    10
    3
    2
See reviews for
35
21
4
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Canton, United States
1 review
5 of 5 stars Reviewed February 8, 2014

Stayed for just one night. Checked in late, but had no problems. Lobby was very nice -- looked like a small boutique hotel. Room matched the appearance of the lobby -- we could not believe this was a Hampton Inn. Reminded us of boutique hotels we have stayed in LA, NYC and Chicago, but for a fraction of the price. Can't think of anything bad to say. And, on top of that, the breakfast in the AM was wonderful. Make-your-own waffles, toast, cereal, juice, pastries, HB eggs, omlettes and french toast. Wow! I wish every city had a Hampton Inn just like this one!!!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and... H, Front desk agent at Hampton Inn & Suites Lansing West, responded to this review, April 22, 2014
On behalf of the Hampton Inn & Suites Lansing/West, I would like to express my sincere appreciation in response to your recent stay at our hotel. I look forward to your return visit & hopefully we can meet & exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lansing, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 4, 2014 via mobile

My experience so far has been outstanding. It was a very busy evening due to an impending snow storm but the gentleman registering people in was efficient, helpful, and sympathetic to all including all the walk ins. My room was very clean and comfortable. Would absolutely stay here again!

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and... H, Front desk agent at Hampton Inn & Suites Lansing West, responded to this review, April 22, 2014
On behalf of the Hampton Inn & Suites Lansing/West, I would like to express my sincere appreciation in response to your recent stay at our hotel. I look forward to your return visit & hopefully we can meet & exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
1 review
5 of 5 stars Reviewed February 2, 2014 via mobile

This hotel just opened 12 weeks ago, so everything is brand new. We were in Lansing for a chess tournament and decided to stay overnight because of bad weather. The staff was extremely nice and helpful. I am a bit of a germaphobe, so I appreciated the handwritten sticky note on the headboard letting me know that the sheets and duvet cover were clean.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and... H, Front desk agent at Hampton Inn & Suites Lansing West, responded to this review, April 22, 2014
On behalf of the Hampton Inn & Suites Lansing/West, I would like to express my sincere appreciation in response to your recent stay at our hotel. I look forward to your return visit & hopefully we can meet & exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lansinf, United States
1 review
5 of 5 stars Reviewed January 29, 2014

very nice and brand new. very clean and modern. not very accommodating about an hour early check in time on my wedding day. no exceptions. this is just poor customer service to me. besides that everything perfect.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and... H, Front desk agent at Hampton Inn & Suites Lansing West, responded to this review, April 22, 2014
On behalf of the Hampton Inn & Suites Lansing/West, I would like to express my sincere appreciation in response to your recent stay at our hotel.I am sorry for the problem encountered durrin your stay. We look forward to your return visit & hopefully we can meet & exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Perry, Canada
1 review
5 of 5 stars Reviewed January 27, 2014

I would highly recommend this hotel if your traveling between Chicago and Toronto, the staff is amazing the hotel is above what we expected the complimentary breakfast was outstanding. Only thing I would suggest is negotiate the rate even though it is beautiful a little over priced for where it is. They will accommodate your request! Thank you Hampton!!!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and... H, Front desk agent at Hampton Inn & Suites Lansing West, responded to this review, April 22, 2014
On behalf of the Hampton Inn & Suites Lansing/West, I would like to express my sincere appreciation in response to your recent stay at our hotel. I look forward to your return visit & hopefully we can meet & exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Millbrook, United States
1 review
5 of 5 stars Reviewed January 22, 2014

Excellent staff. Excellent breakfast. Extremely clean. I stay in hotel 45+ weeks per year because of my job. I will definitely recommend this property to co-workers and I will be staying there again also.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn and... H, Front desk agent at Hampton Inn & Suites Lansing West, responded to this review, April 22, 2014
On behalf of the Hampton Inn & Suites Lansing/West, I would like to express my sincere appreciation in response to your recent stay at our hotel. I look forward to your return visit & hopefully we can meet & exceed your expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Lansing West

Address: 900 N Canal Road, Lansing, MI 48917
Phone Number:
Location: United States > Michigan > Lansing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 24 Hotels in Lansing
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Lansing West 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
Newest hotel in the market. Opened in August 2013. Hotel with indoor pool, spa, meeting room. Beautifully decorated rooms and suites. Conveniently located on the intersection of I-96 & 69 & Saginaw Highway. ... more   less 
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