The girl working the night shift on the Saturday night was rude and incompetent, treatment was inexcusable!! We go to Lansing twice a year for senior softball tournaments and book at least 20 rooms this hotel will no longer have our business!! They didn't keep us together, in fact, they put families in our block , who does this? They had plenty of rooms in other buildings just laziness on their part. Rooms were smelly, carpets were stained, no fridges and microwaves, showers are small and shower head is short, and, no water pressure. We stayed at the travelodge for less money and we had better equipped rooms and also a continental breakfast. Don't stay here!!
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