We are parents of a freshman at Michigan Statue University. We selected your hotel because it was close to campus, inexpensive and we could bring our puppy. We plan to come to E. Lansing often to see our daughter and we'll certainly be back! For those reasons, we enjoyed our stay. What was amazing is the interaction and customer service we received from Logan at the front desk. She was personable, pleasant and extremely helpful with issues. The room had an smoke odor and she was right there with spray to remove the odor. You seriously need to do something about your smoke odor in the rooms. The spray helped but it was still very strong. While I wasn't too happy with the A/C operation...all in all...it was a decent stay. It's Logan that deserves a BIG KUDOS for going out of her way to keep the guest happy! Thank you Logan!! See you soon
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- Also Known As:
- Red Roof Inn Lansing
- Lansing Red Roof Inn